Sales Support Specialist - Printing & Customer Growth

J.P. Printers Sdn Bhd; Seberang Perai; On-site; MYR 33,000 - 58,000; Full time

Job summary

J.P. Printers Sdn Bhd in Perai, Penang is seeking a dynamic Sales Support to drive sales growth and expand the customer base in the printing industry. This full-time role involves handling customer enquiries, coordinating with internal teams, and providing quotation support.

You will prepare sales documents, reports, and assist in order fulfilment while maintaining strong client relationships and delivering timely service.

Qualifications

• Proven experience in Sales Support or similar sales role.
• Excellent communication and interpersonal skills with the ability to build rapport with clients at all levels.
• A self-motivated and results-oriented approach with the ability to work independently and as part of a team.
• Strong organisational and time management skills with the ability to manage multiple client accounts simultaneously.
• A positive attitude and resilience, able to handle rejection professionally.

Responsibilities

• Attend to and respond promptly to customer enquiries and requests.
• Coordinate closely with internal departments to ensure smooth and timely order fulfilment.
• Prepare quotations and provide accurate pricing information to customers.
• Prepare and maintain sales-related documents, reports, and records.
• Follow up with customers on quotations, orders, and other sales-related matters.
• Provide administrative and operational support to the Sales team as required.

Skills

Communication skills

Interpersonal skills

Time management

Self-motivation

Teamwork

Resilience

Job description

J.P. Printers Sdn Bhd in Perai, Penang is seeking a dynamic Sales Support to drive sales growth and expand the customer base in the printing industry. This full-time role involves handling customer enquiries, coordinating with internal teams, and providing quotation support.

You will prepare sales documents, reports, and assist in order fulfilment while maintaining strong client relationships and delivering timely service.