Sales Support Executive

China Telecom (Asia Pacific) Pte Ltd; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Job summary

China Telecom (Malaysia) SDN BHD is seeking a proactive Sales Coordinator to support APAC Regional Account Managers in customer projects, quotations, and end-to-end process coordination, including billing matters. You will manage sales orders, liaise with the billing team, and run CRM/Salesforce operations with cross-departmental collaboration.

The ideal candidate holds a diploma or higher in Business Administration, has at least five years of sales coordination experience in IT or telecom, and

Qualifications

• Diploma or above in Business Administration or equivalent.
• Minimum 5 years of relevant sales coordinating and sales support experience in IT or Telecommunication.
• Proficient in MS Office and CRM/Salesforce systems.
• Excellent command of English and Chinese language.

Responsibilities

• Support APAC Regional Account Managers in assigned customer projects.
• Coordinate project follow-up, quotations, end-to-end processes, and billing matters.
• Handle sales order entries and sales commission issues with the billing team.
• Maintain daily operations of sales systems (CRM/Salesforce).
• Collaborate with departments to improve Accounts Receivable and Credit Control.
• Prepare monthly sales and market analysis reports.
• Perform other ad hoc sales admin duties and project activities.

Skills

MS Office

CRM/Salesforce

Communication skills

Independent work

English & Chinese

Sales coordination

Education

Diploma in Business Administration

Tools

Salesforce

Job description

Support APAC Regional Account Managers in assigned customer projects, including project follow-up, quotation support, end-to-end process coordination, and billing-related matters.

Handle sales order entries and tackle sales commission issues with the billing team.

Handle daily internal sales system operations and maintenance (CRM / Sales force system etc.).

Cooperate with various departments to enhance and improve working process on Accounts Receivables and Credit Control.

Prepare monthly sales report / market analysis report.

Handle other ad hoc sales administration duties and customer projects & activities.

Job Requirements

• Diploma or above in Business Administration or equivalent.
• Min. 5 years of relevant sales coordinating and sales support experience in IT or Telecommunication industry.
• Proficient in MS Office, CRM / Sales force system.
• Good communication and interpersonal skills.
• Strong sense of responsibility, mature, self-motivated, proactive, attention to details and is able to work independently.
• Excellent command in both spoken and written English and Chinese (to liaise and handle queries and feedback from Chinese-speaking associates and customers).

China Telecom (Malaysia) SDN BHD, a subsidiary of China Telecommunications Corporation, is directing a vigorous expansion of its business in Hong Kong, Macau, Taiwan, and Asia Pacific region. To cope with our promising business expansion, we are looking for high caliber person.