Carrier Sales Manager

China Mobile International Limited; Kuala Lumpur; On-site; MYR 120,000 - 180,000; Full time

Job summary

China Mobile International Limited in Kuala Lumpur seeks a seasoned Business Development & Account Growth leader to drive regional carrier and enterprise initiatives. You will identify opportunities, negotiate deals, and build strategic partnerships across Asia with strong English and Mandarin communication.

You will coordinate cross-functional teams, manage complex projects, and deliver growth through market research, product strategy, and reliable reporting to senior management.

Qualifications

• Bachelor’s degree in Business, Telecommunications, IT, Engineering, or related field.
• 5–8+ years in telecom/IT business development, carrier/wholesale, or related commercial roles.
• Experience with global enterprise business or Telecom/IT industry is an advantage.
• Experience dealing with Chinese enterprises is preferred.
• Strong communication, negotiation, and stakeholder management skills.
• Ability to manage complex projects, multi-task, and work under tight timelines.
• Strong analytical and reporting skills (pipeline, revenue forecast, management reporting).
• Proficient in English and Chinese (Mandarin) to handle Chinese enterprise customers and liaise with regional stakeholders.

Responsibilities

• Lead and manage regional carrier/enterprise projects from commercial proposal, solutioning, negotiation to implementation.
• Identify customer requirements and business opportunities, and work closely with internal supporting departments to close deals.
• Explore new territories, develop new products/services, and acquire new customers to meet revenue targets.
• Build, manage, and maintain strategic partner relationships across the region.
• Coordinate cross-functional teams to ensure timely delivery and successful implementation.
• Ensure customer satisfaction through structured project follow-up, issue management, and service improvement initiatives.
• Support the team with sales enablement activities including sales training, product training, and customer success sharing.
• Conduct research to identify new markets, competitor positioning, and evolving customer needs.
• Provide input into carrier business strategy, product roadmap, and go-to-market plans.
• Prepare business reports, pipeline updates, and performance summaries for management review.
• Maintain accurate records in internal systems (pipeline, contract status, customer database).

Skills

Communication

Negotiation

Stakeholder management

Analytical skills

Reporting

Multitasking

Independent working

English and Mandarin

Education

Bachelor's degree in Business or related field

Job description

1) Business Development & Account Growth

• Lead and manage regional carrier/enterprise projects from commercial proposal, solutioning, negotiation to implementation.
• Identify customer requirements and business opportunities, and work closely with internal supporting departments to close deals.
• Explore new territories, develop new products/services, and acquire new customers to meet revenue targets.
• Build, manage, and maintain strategic partner relationships across the region.

2) Solution & Project Delivery Leadership

• Coordinate cross-functional teams (Sales, Pre-sales/Solution, Finance, Legal, Operations, and Support) to ensure timely delivery and successful implementation.
• Ensure customer satisfaction through structured project follow-up, issue management, and service improvement initiatives.
• Support the team with sales enablement activities including sales training, product training, and customer success sharing.

3) Market Research & Strategy

• Conduct research to identify new markets, competitor positioning, and evolving customer needs.
• Provide input into carrier business strategy, product roadmap, and go-to-market plans.

4) Reporting & Management Updates

• Prepare business reports, pipeline updates, and performance summaries for management review.
• Maintain accurate records in internal systems (pipeline, contract status, customer database).

Requirement

• Bachelor’s degree in Business, Telecommunications, IT, Engineering, or related field.
• 5–8+ years in telecom/IT business development, carrier/wholesale, enterprise solutions, or related commercial roles.
• Experience supporting or working with global enterprise business or in Telecom/IT industry is a strong advantage.
• Experience dealing with Chinese enterprises is preferred.
• Strong communication, negotiation, and stakeholder management skills.
• Ability to manage complex projects, multi-task, and work under pressure with tight timelines.
• Strong analytical and reporting skills (pipeline, revenue forecast, management reporting).
• Proficient in English and Chinese (Mandarin) to handle Chinese enterprise customers and liaise with parties in Hong Kong / regional stakeholders.
• Fast learner, proactive, responsive, and able to work independently.
• Detail-oriented with strong execution and follow-through.