Sales Support Engineer: Drive Tech Solutions & Orders

MY5 Trane Malaysia S & S SDN. BHD.; Shah Alam; On-site; MYR 60,000 - 100,000; Full time

Job summary

Trane Technologies is seeking a Sales Support Engineer in Malaysia to support sales teams with technical expertise and oversee the order-to-delivery process. The role bridges customer needs with internal capabilities and works across functions to deliver accurate solutions.

Responsibilities include preparing quotations, coordinating with suppliers and factories, and ensuring timely fulfilment in line with contract terms.

Qualifications

• Bachelor’s degree in engineering, HVAC or related technical field.
• Experience in order management or sales engineering is an advantage.
• Strong communication and analytical skills.

Responsibilities

• Understand customer requirements and provide technical solutions.
• Prepare equipment selections, costing and quotations.
• Coordinate with factories and suppliers to ensure correct product selection and pricing.
• Update order information in the order management system with accuracy.
• Assist with delivery logistics and revenue recognition activities.
• Identify improvements in order processing and workflows.

Skills

Technical acumen

MS Office (Excel)

Communication

Problem solving

Multi-tasking

Education

Bachelor’s degree in technical field

Tools

ERP / order management system

Job description

Trane Technologies is seeking a Sales Support Engineer in Malaysia to support sales teams with technical expertise and oversee the order-to-delivery process. The role bridges customer needs with internal capabilities and works across functions to deliver accurate solutions.

Responsibilities include preparing quotations, coordinating with suppliers and factories, and ensuring timely fulfilment in line with contract terms.