HVAC Solutions Sales Engineer — Climate Innovator

MY5 Trane Malaysia S & S SDN. BHD.; Seberang Perai; On-site; MYR 60,000 - 110,000; Full time

Job summary

Trane Technologies is seeking a technically capable sales professional in Malaysia to act as the customers’ representative across accounts and support growth initiatives.

You will manage a portfolio of clients, coordinate with the technical team on solutions like TCS and retrofit options, and present proposals while ensuring pricing and contract terms meet customer needs. The role requires an engineering background and strong communication, with an on-site work model.

Qualifications

• Bachelor's degree in engineering.
• At least 2 years’ direct sales experience.
• Knowledge in HVAC system, Chiller Plant, Airside, Energy Services and Building Services will be essential.
• Ability to read, analyze, and interpret engineering documents.
• Excellent verbal and written communication skills.
• Able to work independently and collaborate with multi-functional teams.

Responsibilities

• Act as customers’ representative and point of contact for any and all matters specific to the customers.
• Encourage customer growth and loyalty to the company through continuous support and customer assistance.
• Manage a portfolio of accounts and utilizes account management process to identify key customers and to develop specific action plans to grow identified accounts.
• Identify potential options that would be required to meet customer needs and work closely with Technical Support Team to make those options available to customers.
• Identify potential opportunities with existing and new customers and update customers on Service Valued Added Offering, such as TCS, AFD retrofit etc.
• Resolve customer complaints by investigating problems with internal stakeholders; develops, evaluates, and discusses possible solutions internally and make recommendation to customers.
• Organize regular Service Reviews with customers and Ops team on Hot jobs and critical issues.
• Understand customers / Vertical Market Needs and determines pricing and selling strategies.
• Prepare and review contract terms and conditions using standard Trane templates when applicable.
• Present the proposal to the customer.
• Provide marketplace feedback, including competitive information, customer expectations, industry trends, etc.

Skills

Excellent verbal and written comms

Independent work & teamwork

MS Office proficiency

Education

Bachelor's degree in engineering

Tools

Microsoft Office

Job description

Trane Technologies is seeking a technically capable sales professional in Malaysia to act as the customers’ representative across accounts and support growth initiatives.

You will manage a portfolio of clients, coordinate with the technical team on solutions like TCS and retrofit options, and present proposals while ensuring pricing and contract terms meet customer needs. The role requires an engineering background and strong communication, with an on-site work model.