Impactful Technical Sales Support Engineer

Trane Malaysia Sales & Services Sdn. Bhd.; Shah Alam; On-site; MYR 40,000 - 70,000; Full time

Job summary

Trane Malaysia Sales & Services Sdn. Bhd. invites you to join as a Sales Support Engineer, bridging customer needs with internal capabilities across functions to deliver accurate, timely solutions.

As part of a world-leading climate solutions group, you will support the sales teams with technical expertise, prepare quotations, coordinate orders and deliveries, and help optimize the order management process to meet contract terms. On-site, five days a week.

Qualifications

• Bachelor’s degree in engineering, HVAC, or related field.
• Experience in order management or technical sales support is advantageous.
• Ability to understand technical concepts and communicate clearly.

Responsibilities

• Collaborate with Sales Engineers to understand customer requirements and provide suitable technical solutions.
• Prepare equipment selections, costing, and detailed quotations based on project specifications.
• Coordinate order processing and delivery logistics to meet customer expectations.
• Maintain knowledge of product offerings, benefits, and applications.
• Enter and update order information accurately in the order management system.
• Address order-related issues, modifications, returns, and cancellations as needed.

Skills

Technical acumen

Excel & ERP

Problem solving

Communication

Customer focus

Education

Bachelor’s degree in technical field

Tools

ERP systems

Job description

Trane Malaysia Sales & Services Sdn. Bhd. invites you to join as a Sales Support Engineer, bridging customer needs with internal capabilities across functions to deliver accurate, timely solutions.

As part of a world-leading climate solutions group, you will support the sales teams with technical expertise, prepare quotations, coordinate orders and deliveries, and help optimize the order management process to meet contract terms. On-site, five days a week.