Sales Support Coordinator

Agensi Pekerjaan Starec Sdn. Bhd.; Kulai; On-site; MYR 39,000 - 61,000; Full time

Benefits offered by this job

Performance Bonus

5 Working Days

EPF

SOCSO

EIS

Annual Leave

Medical and Hospitalisation Leave

Job summary

Jora Malaysia is seeking an experienced admin/sales support professional to oversee daily sales administration, ensure accurate processing of customer orders, and manage essential shipping and invoicing documents. You will liaise with forwarding agents and maintain master data for customers and inventory.

The role requires familiarity with sales tax processes, exemption licenses, and strong English & Mandarin communication for overseas suppliers.

Qualifications

• 2-5 years of admin/sales support experience.
• Exposure in Manufacturing industry is a plus.
• Proficient in English and Mandarin.
• Familiarity with sales tax processes and exemption license applications.

Responsibilities

• Monitor and supervise daily sales administration operations to ensure smooth and efficient workflow.
• Supervise and ensure all customer orders are processed accurately and on time.
• Verify and authorize all admin documents including invoices, delivery orders, shipment instructions, job sheets, credit/debit notes.
• Liaise with forwarding agents for import/export shipments and prepare necessary documentation.
• Manage and maintain customer and inventory master databases.
• Ensure customer price lists and all system transactions are accurate and updated.
• Review and improve system processes and procedures for efficiency.
• Guide, coach, and monitor sales admin staff and new team members.
• Prepare monthly operational and inventory reports for management and accounts departments.
• Monitor stock replenishment, review stock aging reports, and prepare material consumption reports for SST submission.
• Coordinate with production and warehouse teams for audits and inventory control.
• Assist with staff coverage, travel arrangements, and other ad-hoc administrative duties.

Skills

Admin experience

Sales support

Shipment docs

Tax & customs

Manufacturing

English

Mandarin

Sales tax

Exemption licenses

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Requirements

• 2-5 years of admin/sales support experience and in handling shipment / tax & custom documents.
• Exposure in Manufacturing industry is a plus.
• Proficient in English and Mandarin to support business needs (overseas suppliers liaison).
• Familiarity with sales tax processes and exemption license applications will be an advantage.

Responsibilities

• Monitor and supervise daily sales administration operations to ensure smooth and efficient workflow.
• Supervise and ensure all customer orders are processed accurately and on time.
• Verify and authorize all admin documents including invoices, delivery orders, shipment instructions, job sheets, credit/debit notes.
• Liaise with forwarding agents for import/export shipments and prepare necessary documentation.
• Manage and maintain customer and inventory master databases.
• Ensure customer price lists and all system transactions are accurate and updated.
• Review and improve system processes and procedures for efficiency.
• Guide, coach, and monitor sales admin staff and new team members.
• Prepare monthly operational and inventory reports for management and accounts departments.
• Monitor stock replenishment, review stock aging reports, and prepare material consumption reports for SST submission.
• Coordinate with production and warehouse teams for audits and inventory control.
• Assist with staff coverage, travel arrangements, and other ad-hoc administrative duties.

Benefits

• Performance Bonus
• 5 Working Days
• EPF
• SOCSO
• EIS
• Annual Leave
• Medical and Hospitalisation Leave