Shipping Coordinator

Agensi Pekerjaan Starec Sdn. Bhd.; Kulai; On-site; MYR 47,000 - 71,000; Full time

Job summary

Agensi Pekerjaan Starec Sdn. Bhd. in Malaysia is seeking an experienced admin/sales support professional to oversee daily sales administration and shipments.

You will liaise with overseas suppliers, verify invoices and delivery documents, and help maintain accurate inventory records. Proficiency in English and Mandarin is required, with exposure to manufacturing advantageous. This role offers stable working hours and benefits.

Qualifications

• 2-5 years of admin/sales support experience
• Experience handling shipment, tax and custom documents
• Exposure to Manufacturing industry is a plus
• Proficiency in English and Mandarin for overseas supplier liaison
• Familiarity with sales tax processes and exemption license applications

Responsibilities

• Monitor and supervise daily sales administration operations to ensure smooth workflow
• Supervise and ensure all customer orders are processed accurately and on time
• Verify and authorize all admin documents including invoices, delivery orders, shipment instructions, job sheets, credit/debit notes
• Liaise with forwarding agents for import/export shipments and prepare necessary documentation
• Manage and maintain customer and inventory master databases
• Ensure customer price lists and all system transactions are accurate and updated
• Review and improve system processes and procedures for efficiency
• Guide, coach, and monitor sales admin staff and new team members
• Prepare monthly operational and inventory reports for management and accounts departments
• Monitor stock replenishment, review stock aging reports, and prepare material consumption reports for SST submission
• Coordinate with production and warehouse teams for audits and inventory control
• Assist with staff coverage, travel arrangements, and other ad-hoc administrative duties

Skills

Admin / Sales support

Shipment / tax & custom docs

Manufacturing industry knowledge

English

Mandarin

Sales tax processes

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Requirement

• 2-5 years of admin/sales support experience and in handling shipment / tax & custom documents.
• Exposure in Manufacturing industry is a plus.
• Proficient in English and Mandarin to support business needs (overseas suppliers liaison).
• Familiarity with sales tax processes and exemption license applications will be an advantage.

Responsibility

• Monitor and supervise daily sales administration operations to ensure smooth and efficient workflow.
• Supervise and ensure all customer orders are processed accurately and on time.
• Verify and authorize all admin documents including invoices, delivery orders, shipment instructions, job sheets, credit/debit notes.
• Liaise with forwarding agents for import/export shipments and prepare necessary documentation.
• Manage and maintain customer and inventory master databases.
• Ensure customer price lists and all system transactions are accurate and updated.
• Review and improve system processes and procedures for efficiency.
• Guide, coach, and monitor sales admin staff and new team members.
• Prepare monthly operational and inventory reports for management and accounts departments.
• Monitor stock replenishment, review stock aging reports, and prepare material consumption reports for SST submission.
• Coordinate with production and warehouse teams for audits and inventory control.
• Assist with staff coverage, travel arrangements, and other ad-hoc administrative duties.

Benefits

• Performance Bonus
• 5 Working Days
• EPF
• SOCSO
• EIS
• Annual Leave
• Medical and Hospitalisation Leave