Sales Operations Coordinator

Agensi Pekerjaan Starec Sdn. Bhd.; Kulai; On-site; MYR 60,000 - 85,000; Full time

Benefits offered by this job

Performance Bonus

5 Working Days

EPF

SOCSO

EIS

Annual Leave

Medical and Hospitalisation Leave

Job summary

Agensi Pekerjaan Starec Sdn. Bhd. is seeking an admin/sales support professional to oversee daily sales administration operations.

The role focuses on processing orders, handling invoices and shipment documents, and liaising with forwarding agents for import/export activities. Candidates should have 2-5 years' experience, exposure to the manufacturing sector is a plus, and proficiency in English and Mandarin to liaise with overseas suppliers.

Qualifications

• 2-5 years of admin/sales support experience and in handling shipment / tax & custom documents.
• Exposure in Manufacturing industry is a plus.
• Proficient in English and Mandarin to support business needs (overseas suppliers liaison).
• Familiarity with sales tax processes and exemption license applications will be an advantage.

Responsibilities

• Monitor and supervise daily sales administration operations to ensure smooth and efficient workflow.
• Supervise and ensure all customer orders are processed accurately and on time.
• Verify and authorize all admin documents including invoices, delivery orders, shipment instructions, job sheets, credit/debit notes.
• Liaise with forwarding agents for import/export shipments and prepare necessary documentation.
• Manage and maintain customer and inventory master databases.
• Ensure customer price lists and all system transactions are accurate and updated.
• Review and improve system processes and procedures for efficiency.
• Guide, coach, and monitor sales admin staff and new team members.
• Prepare monthly operational and inventory reports for management and accounts departments.
• Monitor stock replenishment, review stock aging reports, and prepare material consumption reports for SST submission.
• Coordinate with production and warehouse teams for audits and inventory control.
• Assist with staff coverage, travel arrangements, and other ad-hoc administrative duties.

Skills

Admin experience

Sales support

English

Mandarin

Shipment documents

Tax & customs documents

Job description

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Requirements

• 2-5 years of admin/sales support experience and in handling shipment / tax & custom documents.
• Exposure in Manufacturing industry is a plus.
• Proficient in English and Mandarin to support business needs (overseas suppliers liaison).
• Familiarity with sales tax processes and exemption license applications will be an advantage.

Responsibilities

• Monitor and supervise daily sales administration operations to ensure smooth and efficient workflow.
• Supervise and ensure all customer orders are processed accurately and on time.
• Verify and authorize all admin documents including invoices, delivery orders, shipment instructions, job sheets, credit/debit notes.
• Liaise with forwarding agents for import/export shipments and prepare necessary documentation.
• Manage and maintain customer and inventory master databases.
• Ensure customer price lists and all system transactions are accurate and updated.
• Review and improve system processes and procedures for efficiency.
• Guide, coach, and monitor sales admin staff and new team members.
• Prepare monthly operational and inventory reports for management and accounts departments.
• Monitor stock replenishment, review stock aging reports, and prepare material consumption reports for SST submission.
• Coordinate with production and warehouse teams for audits and inventory control.
• Assist with staff coverage, travel arrangements, and other ad-hoc administrative duties.

Benefits

• Performance Bonus
• 5 Working Days
• EPF
• SOCSO
• EIS
• Annual Leave
• Medical and Hospitalisation Leave