Order Fulfillment Coordinator

Agensi Pekerjaan Starec Sdn. Bhd.; Kulai; On-site; MYR 33,000 - 56,000; Full time

Benefits offered by this job

Performance Bonus

5 Working Days

EPF

SOCSO

EIS

Annual Leave

Medical and Hospitalisation Leave

Job summary

Agensi Pekerjaan Starec Sdn. Bhd. is recruiting an Admin & Sales Support for a client in Kulai, Johor.

The role focuses on sales administration, shipment handling, and preparation of tax and customs documents. Candidates should have 2–5 years’ experience, exposure to manufacturing, and be proficient in English and Mandarin to liaise with overseas suppliers. You will work across production and warehouse teams to ensure accuracy and timely delivery, with benefits including performance bonus and

Qualifications

• 2–5 years of admin/sales support experience.
• Experience handling shipment, tax and customs documents.
• Exposure to manufacturing industry is a plus.
• Proficiency in English and Mandarin for overseas suppliers liaison.
• Familiarity with sales tax procedures and exemption licenses.

Responsibilities

• Monitor and supervise daily sales administration operations.
• Supervise and ensure all customer orders are processed accurately and on time.
• Verify and authorize admin documents including invoices, delivery orders, shipment instructions, job sheets, credit/debit notes.
• Liaise with forwarding agents for import/export shipments and prepare necessary documentation.
• Manage and maintain customer and inventory master databases.
• Ensure customer price lists and all system transactions are accurate and updated.
• Review and improve system processes and procedures for efficiency.
• Guide, coach, and monitor sales admin staff and new team members.
• Prepare monthly operational and inventory reports for management and accounts departments.
• Monitor stock replenishment, review stock aging reports, and prepare material consumption reports for SST submission.
• Coordinate with production and warehouse teams for audits and inventory control.
• Assist with staff coverage, travel arrangements, and other ad-hoc administrative duties.

Skills

Admin & Sales support

Shipment handling

Tax & customs documents

Bilingual: English & Mandarin

Manufacturing exposure

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Requirement

• 2-5 years of admin/sales support experience and in handling shipment / tax & custom documents.
• Exposure in Manufacturing industry is a plus.
• Proficient in English and Mandarin to support business needs (overseas suppliers liaison).
• Familiarity with sales tax processes and exemption license applications will be an advantage.

Responsibility

• Monitor and supervise daily sales administration operations to ensure smooth and efficient workflow.
• Supervise and ensure all customer orders are processed accurately and on time.
• Verify and authorize all admin documents including invoices, delivery orders, shipment instructions, job sheets, credit/debit notes.
• Liaise with forwarding agents for import/export shipments and prepare necessary documentation.
• Manage and maintain customer and inventory master databases.
• Ensure customer price lists and all system transactions are accurate and updated.
• Review and improve system processes and procedures for efficiency.
• Guide, coach, and monitor sales admin staff and new team members.
• Prepare monthly operational and inventory reports for management and accounts departments.
• Monitor stock replenishment, review stock aging reports, and prepare material consumption reports for SST submission.
• Coordinate with production and warehouse teams for audits and inventory control.
• Assist with staff coverage, travel arrangements, and other ad-hoc administrative duties.

Benefits

• Performance Bonus
• 5 Working Days
• EPF
• SOCSO
• EIS
• Annual Leave
• Medical and Hospitalisation Leave