Sales Support

Private Advertiser; Kuala Lumpur; On-site; MYR 39,000 - 61,000; Full time

Job summary

Private Advertiser is seeking a proactive Sales Support Executive to assist the regional sales team in daily operations and customer service. The role includes handling RFQs, preparing quotations, processing orders, coordinating with suppliers, and tracking shipments.

Ideal candidates are fresh graduates with strong organization, good English communication, and a willingness to learn. Training will be provided, and the position offers exposure to international customers and suppliers.

Qualifications

• Fresh graduates welcome; strong organizational skills and willingness to learn.
• Experience in sales support or customer service is an advantage.
• Good written and spoken English.
• Able to prioritize and meet deadlines.

Responsibilities

• Assist in handling customer enquiries and RFQs.
• Prepare and issue quotations accurately and promptly.
• Follow up on outstanding quotations and customer enquiries.
• Process customer purchase orders and prepare order acknowledgements.
• Coordinate with suppliers on order confirmations, pricing and delivery schedules.
• Monitor order progress and follow up on outstanding orders.
• Maintain accurate records of quotations, purchase orders and sales transactions.
• Coordinate shipment arrangements and track delivery status.
• Respond to routine customer enquiries professionally and promptly.
• Maintain and update customer, supplier, quotation and order records.

Skills

Communication

Organization

Attention to detail

Multitasking

Tools

Excel

Outlook

Job description

We are looking for a proactive, organized and detail-oriented Sales Support Executive to support our regional sales team in daily sales operations and customer service.

The successful candidate will assist with quotation preparation, order processing, supplier coordination, shipment tracking and sales administration to ensure smooth business operations and timely customer service.

This role is suitable for candidates with experience in sales support, sales coordination, customer service, or administration. Experience in the aerospace industry is not required, as training will be provided.

Key responsibilities

Assist in handling customer enquiries and requests for quotations (RFQs)

Prepare and issue quotations accurately and promptly

Follow up on outstanding quotations and customer enquiries

Process customer purchase orders and prepare order acknowledgements

Coordinate with suppliers on order confirmations, pricing and delivery schedules

Monitor order progress and follow up on outstanding orders

Maintain accurate records of quotations, purchase orders and sales transactions

Coordinate shipment arrangements and track delivery status

Respond to routine customer enquiries professionally and promptly

Maintain and update customer, supplier, quotation and order records

About you

Fresh graduates with a positive attitude, strong organizational skills and a willingness to learn are encouraged to apply

Previous experience in sales support, sales coordination, customer service, purchasing, order processing or administration is an advantage

Good communication and coordination skills

Strong attention to detail and organizational skills

Proficient in Microsoft Office, particularly Excel and Outlook

Able to multitask, prioritize work and meet deadlines

Responsible, proactive and willing to learn

Good command of written and spoken English

Ideal Candidate Profile

Organized and systematic in handling daily tasks.

Comfortable communicating with customers and suppliers.

Strong follow-up skills and a sense of responsibility.

Able to work independently while supporting a team.

Willing to learn new products, systems and business processes.

What We Offer

On-the-job training and product knowledge development.

Exposure to international customers and suppliers.

Opportunities to develop sales and commercial skills.

Career growth within an international aerospace parts distribution business.