SALES SUPERVISOR (FMCG)

Private Advertiser; Sibu; On-site; MYR 54,000 - 80,000; Full time

Job summary

Private Advertiser is seeking a dynamic Sales Supervisor (FMCG) based in Sibu, Sarawak. You will lead sales teams, implement sales strategies and drive revenue growth while upholding exceptional customer service.

You will supervise stores, monitor performance, train staff, build relationships with retailers and distributors, and coordinate with supply chain to ensure stock availability. Ideal candidates have 3–5 years FMCG experience, strong leadership, English and Malay fluency, valid driving

Qualifications

• 3–5 years of proven experience as a Sales Supervisor in FMCG.
• Track record of meeting or exceeding sales targets.
• Strong leadership and team-management abilities.
• Excellent written and verbal communication.
• Fluency in English and Malay; local dialects advantageous.
• Valid driving licence and willingness to travel within the region.

Responsibilities

• Supervise and motivate sales teams to meet targets.
• Monitor performance metrics and provide feedback.
• Develop and implement local market sales strategies.
• Train staff to improve product knowledge and selling techniques.
• Build relationships with key retailers and distributors.
• Manage store visits, merchandising, and stock planning.
• Analyse sales data to identify growth opportunities.
• Prepare sales reports for management.
• Recruit and train new sales team members.
• Ensure compliance with company policies and FMCG regulations.

Skills

Sales leadership

FMCG knowledge

Sales analytics

Communication skills

Multilingual English & Malay

Team motivation

Job description

About the role
We are seeking a dynamic and results-driven Sales Supervisor (FMCG) to join our team. This is a full-time position based in Sibu, Sarawak. As Sales Supervisor, you will play a crucial role in leading our sales operations and driving revenue growth within the Fast-Moving Consumer Goods sector. You will be responsible for supervising sales teams, implementing sales strategies, and ensuring consistent delivery of company targets whilst maintaining exceptional customer relationships and service standards.

Key responsibilities

Supervise and motivate sales teams to achieve or exceed monthly and quarterly sales targets

Monitor sales performance metrics and provide regular feedback to team members

Develop and implement effective sales strategies tailored to local market conditions in Sibu and surrounding areas

Conduct product training and coaching sessions for sales staff to enhance product knowledge and selling techniques

Build and maintain strong relationships with key retailers and distributors

Conduct regular store visits and merchandising checks to ensure optimal product placement and visibility

Analyse sales data and market trends to identify opportunities for growth and improvement

Manage inventory levels and coordinate with supply chain teams to ensure adequate stock availability

Address customer complaints and resolve issues in a timely and professional manner

Prepare sales reports and present findings to management

Recruit, train and develop new sales team members as required

Ensure compliance with company policies, procedures and FMCG industry regulations

What we're looking for

Proven experience as a Sales Supervisor or similar supervisory role within the FMCG industry (minimum 3-5 years)

Demonstrated track record of meeting or exceeding sales targets consistently

Strong leadership and team management skills with the ability to motivate and inspire sales teams

Excellent communication and interpersonal skills with the ability to build relationships at all levels

Sound knowledge of FMCG products, distribution channels and retail operations

Proficiency in sales analytics and ability to interpret data to drive decision-making

Problem-solving capabilities and the ability to work independently as well as collaboratively

Fluency in English and Malay; knowledge of local dialects is advantageous

Valid driving licence and willingness to travel frequently within the region

Results-oriented mindset with a passion for achieving excellence

Computer literacy with proficiency in Microsoft Office and sales management software