Sales Supervisor

Okumura Metal (M) Sdn Bhd; Bandar Baru Bangi; On-site; MYR 42,000 - 72,000; Full time

Job summary

Okumura Metal (M) Sdn Bhd in Bandar Baru Bangi is hiring a Sales Supervisor to oversee daily sales operations and guide a small team. You will set targets, monitor performance, manage key customer accounts, respond to inquiries, and ensure timely quotations and order follow-up.

Collaboration with operations, logistics and finance is essential to deliver reliable service. The role is on-site, requires strong analytical and leadership skills, and a focus on building lasting customer relationships

Qualifications

• Strong analytical skills to interpret sales data, identify trends, and support data-driven decisions.
• Proven team management and training abilities to lead, motivate, and develop sales staff.
• Customer service and communication skills to build relationships, manage expectations, and handle issues professionally.
• Experience in sales supervision or sales team leadership, preferably in industrial, manufacturing, or metal-related sectors.
• Ability to work on-site in Bandar Baru Bangi and coordinate effectively with cross-functional teams.
• Proficiency in basic office software (e.g., spreadsheets, presentations, CRM systems) and accurate documentation practices.
• Diploma or degree in Business, Marketing, Management, or a related field is an advantage; relevant experience may also be considered.
• Commitment to ethical sales practices, reliability in meeting deadlines, and adaptability in a fast-paced environment.

Responsibilities

• Oversee daily sales operations and guide a small sales team.
• Set and monitor sales targets; track performance metrics.
• Respond to inquiries, resolve issues, and maintain customer relationships.
• Coach and train team; coordinate sales activities and quotations.
• Ensure timely follow-up on leads and orders; report to management.
• Collaborate with operations, logistics and finance to fulfill orders.

Skills

Analytical skills

Team leadership

Customer service

Sales supervision

On-site work

CRM experience

Documentation practices

Ethical sales & deadlines

Education

Diploma/degree in Business, Marketing or Management

Tools

CRM systems

Excel

PowerPoint

Job description

Company Description

Okumura Metal (M) Sdn Bhd is a metal-related business headquartered in Kajang, Selangor, Malaysia, with operations serving industrial and commercial customers in the region. The company is located at 15, Jalan P/1, under the jurisdiction of Majlis Perbandaran Kajang, and benefits from established local infrastructure and access to key markets. Okumura Metal (M) Sdn Bhd focuses on reliable products and services that support manufacturing and construction supply chains. Prospective team members can expect a stable, operations-focused environment with opportunities to contribute to sales growth and customer relationships.

Role Description

The Sales Supervisor is a full-time, on-site role based in Bandar Baru Bangi, responsible for overseeing daily sales operations and guiding a small sales team. This role includes setting and monitoring sales targets, tracking performance metrics, and ensuring accurate reporting to management. The Sales Supervisor will handle key customer accounts, respond to inquiries, resolve issues, and maintain strong customer relationships. Daily tasks involve coaching and training team members, coordinating sales activities, preparing quotations, and ensuring timely follow-up on leads and orders. The position also requires close collaboration with internal departments such as operations, logistics, and finance to ensure smooth order fulfillment and customer satisfaction.

Qualifications

• Strong analytical skills to interpret sales data, identify trends, and support data-driven decisions.
• Proven team management and training abilities to lead, motivate, and develop sales staff.
• Customer service and communication skills to build relationships, manage expectations, and handle issues professionally.
• Experience in sales supervision or sales team leadership, preferably in industrial, manufacturing, or metal-related sectors.
• Ability to work on-site in Bandar Baru Bangi and coordinate effectively with cross-functional teams.
• Proficiency in basic office software (e.g., spreadsheets, presentations, CRM systems) and accurate documentation practices.
• Diploma or degree in Business, Marketing, Management, or a related field is an advantage; relevant experience may also be considered.
• Commitment to ethical sales practices, reliability in meeting deadlines, and adaptability in a fast-paced environment.