Sales Specialist

Tech Sales Jobs; Penang; On-site; MYR 80,000 - 140,000; Full time

Job summary

Tech Sales Jobs in Penang, Malaysia is seeking a Sales Specialist II for Penang. In this full‑time role you will drive revenue and margin growth in assigned accounts, identify customer needs and apply the company’s value proposition to win sales, and develop strategic relationships and a business plan with customers, vendor partners and the company.

You will serve as the primary client contact, guide account planning, perform customer analysis, and lead business reviews to track revenue

Qualifications

• Minimum 3+ years in field sales or equivalent experience.
• Ability to develop and execute account plans.
• Strong customer needs analysis and value proposition skills.

Responsibilities

• Serve as the primary client contact to drive satisfaction and loyalty.
• Develop strategic relationships to deliver business value and growth.
• Lead planning with customers, vendors, and internal teams.
• Analyze customer data to identify growth and profitability opportunities.
• Conduct regular business reviews to track revenue progress and goals.
• Maintain pipeline and monitor metrics for assigned accounts.

Skills

Field sales

Account management

Relationship building

Sales analytics

Strategic planning

Education

Bachelor's degree or equivalent

Job description

Sales Specialist II

Location: Penang, Malaysia

Time Type: Full time

Job Description

Job Summary:

Field sales executive focused on customers to achieve revenue and margin goals in assigned accounts. Identifies customer needs and applies company’s value proposition to drive sales growth and improved profitability. Develops strategic relationships and aligns customer and business goals, creating and managing a business and execution plan for shared success among the customer, vendor partners and the company.

Principal Responsibilities:

• Serves as the primary point of contact for the customer interface to the company's resources that drives and supports high levels of customer satisfaction and loyalty, as measured in surveys and share of wallet.
• Develops strong, strategic relationships with customer(s) to identify and leverage the customers’ business goals, growth strategies and profit drivers to deliver the appropriate business value proposition sales solution strategy.
• Provides leadership and guidance in critical customer planning and engagement.
• Performs critical customer analysis to identify and leverage the partner’s marketing programs to achieve growth in their customer’s solutions capability.
• Engages customer(s) in joint planning that integrates the company's services, programs and supplier partnerships securing customer commitment for the development of a comprehensive investment in strategies that advance the company’s market position, entanglement and financial goals
• Conducts regular business reviews with assigned accounts to track progress toward revenue and growth goals and owns execution of business plan.
• Maintains and monitors pipeline and metrics for assigned customers, performs analysis and identifies improvement opportunities.
• Supports supplier's strategies by aligning solutions with customer to maximize profitable growth, and customer expansion.
• Prioritize customers and opportunities with greatest potential for success.
• Closely manages profitability by minimizing profit leaks and maximizing gross profit.
• Other duties as assigned.

Job Level Specifications:

• Developing expertise of business, financials, products/services, the market, or account needs. Expanded knowledge of the industry, markets and sales processes; broadens sales capabilities. Further develops an understanding of the range of products/ services that the organization and its competitors sell and that assigned customers purchase.
• Works with moderately complex territory/ assigned accounts, products/services, sales or account management processes. May refer to policies, practices and precedents for guidance; determines best course of action to achieve results. Solves sales problems in straightforward situations; analyzes possible solutions using sales experience, judgment and precedent.
• Works independently within an assigned territory/account base with moderate sized accounts/opportunities. Has flexibility to set and negotiate terms within defined parameters; is beginning to plan own territory or account approach.
• Collaborates with internal team, managers and support functions. Has direct contact with clients.
• Impacts own sales quota and that of others; works within a defined territory or account list and to guidelines and policies.

Work Experience:

• Minimum experience required is typically 3+ years with bachelor's or equivalent.

Education and Certification(s):

• Bachelors degree or equivalent experience from which comparable knowledge and job skills can be obtained.

Distinguishing Characteristics:

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills.