Sales Senior Coordinator / Asst Executive

Sirijaya Industries Sdn Bhd; Ipoh; Presencial; MYR 47.000 - 71.000; Tempo integral

Resumo da vaga

Sirijaya Industries Sdn Bhd is seeking a Senior Sale Coordinator/Assistant Executive in Ipoh. The role supports the sales team by managing order processing, coordinating with internal departments, monitoring stock, and ensuring timely delivery to customers.

You will bridge Sales, Production, Purchasing, Finance and Logistics, ensuring accurate and efficient execution of customer orders. Training will be provided for fresh graduates and there is room for growth.

Qualificações

• Bachelor’s Degree in Business Administration, Supply Chain, Sales Support, or relevant field (preferred but not mandatory).
• 1–2 years experience in sales coordination, order processing, or administrative support; fresh graduates welcome.
• Experience in manufacturing/industrial product environment is advantageous.

Responsabilidades

• Order processing and documentation for COPI, SO, and Dispatch Lists as directed by sales managers.
• Coordinate with Finance to verify credit status and request credit notes for overdue accounts.
• Prepare Customer Returned Goods (CRG) and issue Credit Notes where applicable.
• Create Job Requests (JR) for existing items and for new items production (JR+PPR).
• Follow up with Production Drawing and Production Code teams on PPR status and item code creation.
• Coordinate with Purchasing to source components when stock is insufficient and obtain intercompany pricing from Costing.
• Prepare Dispatch Lists and track delivery progress; communicate updates to sales and customers.
• Monitor stock levels and track consumption of trading items; initiate purchase requests.
• Foster communication across Sales, Production, Purchasing, Finance and Logistics to ensure on-time order fulfillment.
• Proficient in MS Office and ERP systems (SAP/Oracle preferred); strong organizational skills.

Conhecimentos

Sales coordination

Order processing

Administrative support

ERP experience

Formação

Bachelor’s Degree in relevant field

Ferramentas

SAP

Oracle

Descrição da vaga

Bachelor’s Degree in Business Administration, Supply Chain, Sales Support, or relevant field (preferred but not mandatory).

Experience

Minimum 1–2 years experience in sales coordination, order processing, or administrative support role. Fresh graduates are welcome to apply, as training will be provided.

Experience in manufacturing or industrial product environment will be an added advantage.

Job Description

The Senior Sale Coordinator/ Assistant Executive plays a key role in supporting the sales team by managing order processing, coordinating with internal departments, monitoring inventory levels, and ensuring timely delivery to customers. This role serves as the communication bridge between Sales, Production, Purchasing, Finance, and Logistics to ensure customer orders are executed accurately and efficiently.

Key Responsibilities

Order Processing & Documentation

Create Customer Order (COPI), Sales Order (SO), and Dispatch Lists based on Sales Managers’ instructions received via email, WhatsApp, or directly from authorized dealers.

Liaise with the Finance Department to verify credit status, obtain customer approval for overdue accounts, and request the issuance of Credit Notes when necessary.

Manage customer return cases by preparing Customer Returned Goods (CRG ) and Credit Notes where applicable.

Production Coordination

Create Job Request (JR) for existing items

Create Job Request (JR) and PPR for new items production

Follow up closely with Production Drawing (PD) and Production Code (PC) departments on PPR status until item codes are officially created.

Coordinate with respective sales personnel to verify and confirm technical drawings for special or custom-order items, whenever applicable.

Procurement & Stock Coordination

Coordinate with the Purchasing Department to source required components and trading items from external suppliers when there is an incoming order and existing levels are insufficient or unavailable.

Request intercompany pricing from the Costing Department for trading items.

Monitor and manage stock levels for commonly used production items.

Track consumption of trading items and initiate purchase requests as required.

Logistics & Delivery Coordination

Prepare the Dispatch List and monitor delivery progress of finished goods to customers. Follow up on items pending production by coordinating with the Planner Team to confirm completion status and expected dispatch dates.

Work with the Logistics Department to track delivery progress).

Communicate delivery status updates to the sales team and customers when necessary.

Strong coordination, communication, and follow-up skills.

Proficient in MS Office and ERP software (SAP, Oracle, or equivalent preferred).

Good organizational skills, attention to detail, and ability to prioritize tasks.

Able to work independently with minimal supervision and collaborate effectively across departments.

Key Attributes

Responsible, proactive, and customer-oriented mindset.

Strong problem-solving attitude and willingness to learn.

Able to work in a fast-paced environment and handle multiple tasks simultaneously.

Working Conditions

Standard working hours with occasional overtime based on deadlines or urgent orders.