SENIOR OPERATION COORDINATOR (ADMINISTRATIVE)

EXTRA NATURAL SDN BHD; Kepong; Presencial; MYR 60.000 - 90.000; Jornada completa

Descripción de la vacante

EXTRA NATURAL SDN BHD is seeking a Senior Operation Coordinator (Administrative) in Kuala Lumpur to coordinate administrative and operational activities, oversee order processing and documentation, and ensure smooth workflow across departments.

The role requires strong organization, proactive mindset, and attention to detail to maintain accurate records and timely delivery. You will liaise with warehouse, sales, logistics, and accounts teams to support daily operations and reporting.

Formación

• Preferably with experience in administrative and operational support.
• Strong organizational and proactive coordination abilities.
• Attention to detail and accuracy in documentation and records.

Responsabilidades

• Coordinate daily operational and administrative activities to ensure smooth workflow.
• Coordinate with warehouse and logistics on stock movement and schedules.
• Oversee preparation and verification of DOs, invoices, and sales documents.
• Monitor goods and orders, ensuring accurate system updates and timely fulfilment.
• Handle B2B transactions and coordinate with Sales, Logistics, and Accounts.
• Liaise with customers, transporters and vendors to resolve issues.
• Coordinate with Customer Service on e-commerce fulfilment inquiries.
• Maintain records of transactions, inventory movements, and operations for audits.
• Prepare monthly operational reports and management updates.
• Support internal communications and implement operational procedures.
• Provide coordination and admin support to Head of Operation and management.

Conocimientos

Organizational skills

Proactive

Detail-oriented

Administrative support

Descripción del empleo

SENIOR OPERATION COORDINATOR (ADMINISTRATIVE)

SENIOR OPERATION COORDINATOR (ADMINISTRATIVE)

Preferably with experience in administrative and operational support.

We are seeking a highly organized, proactive, and detail-oriented Senior Operation Coordinator (Administrative) to coordinate administrative and operational activities, oversee order processing and documentation, and ensure smooth workflow across departments.

KEY RESPONSIBILITIES

Coordinate daily operational and administrative activities to ensure smooth workflow and effective cross-departmental coordination.

Coordinate with warehouse and logistics teams on stock movement, delivery schedules, shipment arrangements, and inventory records.

Oversee the preparation and verification of Delivery Orders (DO), invoices, sales documents, and other operational records to ensure accuracy and timely processing.

Monitor incoming and outgoing goods, customer orders, and delivery status, ensuring accurate system updates and timely fulfilment.

Handle B2B customer transactions and coordinate with Sales, Logistics, and Accounts teams on order processing, invoicing, and delivery arrangements.

Liaise with customers, transporters, and external vendors to resolve order discrepancies, delivery issues, and other operational matters.

Coordinate with Customer Service on e-commerce order enquiries, fulfilment issues, and related operational matters.

Maintain accurate and up-to-date records of customer transactions, inventory movements, and operational documentation for reporting and audit purposes.

Prepare monthly operational reports, summaries, and management updates as required.

Support internal communications, announcements, and the implementation of operational procedures.

Provide operational coordination and administrative support to the Head of Operation and management, including other related duties as assigned.