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Agensi Pekerjaan RecruitFirst Sdn Bhd is seeking an Account Manager to serve as the lead contact for customer accounts and to build strong, long-lasting relationships. You will negotiate contracts, develop trusted advisor relationships, and ensure timely delivery of solutions aligned to customer needs.
You will forecast account activity, collaborate with the Retail Sales team, and support payment collection while pursuing new business opportunities across the northern region.
Salary: Basic Salary + Allowances + Claimable Benefits + Attractive Commission Scheme
Responsibilities:
Serve as the lead point of contact for all customer account management matters
Build and maintain strong, long-lasting client relationships
Negotiate contracts and close agreements to maximize profits
Develop trusted advisor relationships with all customer and account stakeholders
Ensure the timely and successful delivery of our solutions according to customer needs and objectives
Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
Develop new business with existing clients and identify areas of improvement to meet sales targets
Forecast and track key account volume (e.g. monthly and quarterly sales results and annual forecasts)
Prepare reports on account status
Collaborate with Retail Sales team/station dealers to identify and grow opportunities within coverage area
Assist with challenging client requests or issue escalations as needed
To ensure customer payment/collection done timely and manage overdue
Requirements:
Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role
Bachelor's Degree in any relevant fields
Must be willing to travel around northern region
Occasion outstation traveling is required