Sales & Order Fulfillment Specialist

Sansico Industries SDN BHD Co.; Shah Alam; On-site; MYR 22,000 - 31,000; Full time

Job summary

Sansico Industries SDN BHD Co. is seeking a proactive Sales Assistant in Shah Alam to process orders, issue invoices and coordinate delivery. You will support customers via calls, emails and messaging while maintaining stock levels and coordinating with internal teams.

The role requires strong Excel skills, attention to detail, and the ability to multitask in a fast-paced environment; English and Malay fluency are essential, with Mandarin/Cantonese as a bonus.

Qualifications

• Experience in sales support, following up orders through delivery and invoicing.
• Proficient in Microsoft Excel; knowledge of Auto-count is a plus.
• Strong time management and ability to multitask.
• Excellent written and verbal English and Malay.
• Additional Mandarin or Cantonese is advantageous.

Responsibilities

• Receive and process sales orders via fax, email or other medium, including changes to quantity or delivery time.
• Check order accuracy and issue invoices on time per customer requirements.
• Arrange and liaise with related departments; prepare Delivery Orders and transport for delivery.
• Maintain and compile sales records weekly, including debit/credit notes and statements.
• Maintain daily stock status and data entry of incoming/outgoing goods.
• Provide customer service by handling calls, WhatsApp, emails and other communication daily.
• Perform general office/admin tasks including front desk, filing, and correspondence.
• Assist year-end stock count for raw materials and products.
• Assist in other general administrative duties as assigned.

Skills

Sales support

Customer service

MS Excel

Time management

Multitasking

English & Malay

Mandarin/Cantonese (bonus)

Tools

Auto-count

Job description

Sansico Industries SDN BHD Co. is seeking a proactive Sales Assistant in Shah Alam to process orders, issue invoices and coordinate delivery. You will support customers via calls, emails and messaging while maintaining stock levels and coordinating with internal teams.

The role requires strong Excel skills, attention to detail, and the ability to multitask in a fast-paced environment; English and Malay fluency are essential, with Mandarin/Cantonese as a bonus.