Sales Operations & Salesforce Analytics Lead

Informa plc; George Town; Hybrid; MYR 60,000 - 90,000; Full time

Benefits offered by this job

Hybrid work model

Private medical cover

Walk the World charity day

Career training and learning resources

Job summary

Informa TechTarget is seeking a detail-oriented Sales Operations Support professional to optimize sales processes and maintain data integrity. You will provide analytical support to drive sales effectiveness and efficiency across the organization.

Responsibilities include Salesforce administration, tooling adoption, and process documentation, with a focus on accurate reporting and cross-team collaboration. This role supports a hybrid work model with in-office days in Penang, Malaysia.

Qualifications

• Bachelor's degree in business-related field.
• Hands-on Salesforce administration experience.
• Experience in sales operations, business operations, or related analytical role.

Responsibilities

• Support day-to-day operations of the Salesforce ecosystem (users, profiles, roles, permissions).
• Assist in implementing and adopting sales tools and technologies.
• Create and maintain sales process documentation and workflows.

Skills

Sales operations knowledge

Salesforce administration

Data analysis

Documentation

Communication

Education

Bachelor's degree in Business Administration, Finance, Marketing, or related field

Tools

Salesforce

Job description

Informa TechTarget is seeking a detail-oriented Sales Operations Support professional to optimize sales processes and maintain data integrity. You will provide analytical support to drive sales effectiveness and efficiency across the organization.

Responsibilities include Salesforce administration, tooling adoption, and process documentation, with a focus on accurate reporting and cross-team collaboration. This role supports a hybrid work model with in-office days in Penang, Malaysia.