Sales Operations & Projects Coordinator

Jobstreet Malaysia; Selangor; On-site; MYR 33,000 - 56,000; Full time

Benefits offered by this job

None

Job summary

Jora Malaysia is seeking a capable Sales Support Officer to provide comprehensive administrative and operational assistance to the Sales Team. You will prepare cost estimates, quotations and commercial proposals, coordinating with Design, Project, Production, Purchasing and Logistics to meet tight timelines.

You will process sales orders, maintain customer records, liaise with clients on POs and documentation, and support meetings, site visits and project updates.

Qualifications

• Diploma or Bachelor’s degree in Business Administration, Marketing, or related field.
• Proven experience in a sales support or coordination role is preferred.
• Strong organizational and multitasking skills.
• Good communication and interpersonal skills.
• High attention to detail and accuracy.
• Proficient in Microsoft Office (Excel, Word, PowerPoint).
• Ability to work independently and as part of a team.
• Experience in project coordination or tender processes.
• Ability to handle multiple projects in a fast-paced environment.

Responsibilities

• Provide administrative and operational support to the Sales Team for smooth daily activities.
• Prepare cost estimates, quotations, and commercial proposals based on requirements.
• Coordinate with Design, Project, Production, Purchasing and Logistics to meet timelines.
• Process and manage Sales Orders ensuring accurate product specs, pricing and delivery.
• Maintain and update customer databases, sales records, and quotations.
• Liaise with clients on quotations, POs, documentation, delivery schedules and updates.
• Assist in coordinating client meetings, site visits, presentations and follow-ups.
• Coordinate with suppliers and subcontractors for costing, prices and lead times.
• Follow up to ensure costing and information are received on time.
• Prepare COO documentation and handle COO/FTA applications where applicable.
• Coordinate shipment bookings and liaise with freight forwarders and logistics.
• Prepare shipping, export, customs and project documentation as required.
• Monitor quotation, order, production and delivery status; follow up as needed.
• Assist with tender submissions, project costing and other sales docs.
• Perform general office admin and other duties as assigned by Sales Manager.

Skills

Organizational skills

Multitasking

Communication skills

Interpersonal skills

Attention to detail

Teamwork

Education

Diploma or Bachelor's degree in Business Administration, Marketing, or related field

Tools

Microsoft Office

Job description

Jora Malaysia is seeking a capable Sales Support Officer to provide comprehensive administrative and operational assistance to the Sales Team. You will prepare cost estimates, quotations and commercial proposals, coordinating with Design, Project, Production, Purchasing and Logistics to meet tight timelines.

You will process sales orders, maintain customer records, liaise with clients on POs and documentation, and support meetings, site visits and project updates.