Sales Operations Executive

LEDtronics Sdn Bhd; Petaling Jaya; On-site; MYR 48,000 - 72,000; Full time

Job summary

LEDtronics Sdn Bhd, a specialist in LED display engineering for commercial, retail, architectural facade and public-space projects, is looking for a Sales Operations Executive. You will support the sales team with quotations, tenders, CRM maintenance and analytical reporting.

The role involves using Excel for pricing, GP calculations and dashboards, coordinating tenders and ensuring timely follow-ups with customers in a fast-paced environment.

Qualifications

• Diploma or degree in related field.
• Excellent MS Excel skills, including Pivot Tables, XLOOKUP and reporting.
• Strong organisational skills and attention to detail.
• Experience in sales administration, tender coordination or project support is an advantage.

Responsibilities

• Prepare professional quotations, costing sheets and commercial proposals.
• Coordinate tender submissions and compile technical documentation.
• Maintain accurate CRM records, quotation registers and sales pipeline reports.
• Use Microsoft Excel extensively for pricing analysis, GP calculations and dashboards.
• Track customer enquiries and ensure timely follow-up by the sales team.
• Prepare weekly sales reports, KPI dashboards and management summaries.
• Coordinate meetings, project handovers and customer documentation.
• Liaise with Project, Engineering, Procurement and Finance teams to ensure smooth execution.
• Monitor quotation status, project award dates and competitor intelligence.
• Support management with ad-hoc commercial and analytical tasks.

Skills

Excel proficiency

CRM experience

Organisational skills

English & Bahasa Malaysia comms

Independent worker

Deadline management

Education

Diploma or Degree in Business Administration, Engineering, Marketing or related field

Tools

Microsoft Excel

CRM systems

Microsoft Office 365

AI productivity tools

Job description

Join the Team Behind Winning Commercial Projects. LEDtronics is an established LED display engineering and solutions company specialising in commercial, retail, architectural façade, outdoor and public-space LED display projects. We are looking for a highly organised Sales Operations Executive to support our sales team by managing quotations, tenders, CRM, reports and customer coordination. This role is ideal for someone who enjoys Excel, systems, accuracy and working in a fast-paced project environment.

Key responsibilities

• Prepare professional quotations, costing sheets and commercial proposals.
• Coordinate tender submissions and compile technical documentation.
• Maintain accurate CRM records, quotation registers and sales pipeline reports.
• Use Microsoft Excel extensively for pricing analysis, GP calculations and dashboards.
• Track customer enquiries and ensure timely follow-up by the sales team.
• Prepare weekly sales reports, KPI dashboards and management summaries.
• Coordinate meetings, project handovers and customer documentation.
• Liaise with Project, Engineering, Procurement and Finance teams to ensure smooth execution.
• Monitor quotation status, project award dates and competitor intelligence.
• Support management with ad-hoc commercial and analytical tasks.

About you

• Diploma or Degree in Business Administration, Engineering, Marketing or related field.
• Excellent Microsoft Excel skills (Pivot Tables, XLOOKUP, formulas and reporting).
• Strong organisational skills and attention to detail.
• Experience in sales administration, tender coordination or project support is an advantage.
• Comfortable handling multiple deadlines and a fast-moving workload.
• Strong written English and Bahasa Malaysia communication.
• Proactive, resourceful and able to work independently.
• Experience with CRM systems and Microsoft Office 365 preferred.
• AI productivity tools (ChatGPT, Copilot or similar) are an advantage.

About us

LEDtronics is an established LED display engineering and solutions company specialising in commercial, retail, architectural façade, outdoor and public-space LED display projects.