Sales Operations Coordinator

EVERTOOLS INDUSTRIAL SUPPLY SDN BHD; Butterworth; On-site; MYR 28,000 - 45,000; Full time

Job summary

EVERTOOLS INDUSTRIAL SUPPLY SDN BHD is seeking an Administration Coordinator to streamline order processing and sales documentation while coordinating with production and warehouse teams to ensure timely deliveries.

You will handle customer inquiries on order status, pricing and product availability, maintain customer records and sales data, and support monthly sales reports and stock monitoring. This role focuses on accurate admin support for a busy sales operation in Penang.

Responsibilities

• Process customer sales orders, quotations and purchase orders accurately and in a timely manner.
• Act as the first point of contact for customer inquiries relating to order status, pricing and product availability.
• Maintain and update customer records, pricing lists and sales data in the company's system.
• Coordinate between the sales, production and logistics teams to ensure timely order fulfilment and on-time delivery to customers.
• Support the sales team with day-to-day administrative tasks — preparing sales reports, tracking outstanding payments and collections, scheduling appointments, and organizing sales materials.

Job description

EVERTOOLS INDUSTRIAL SUPPLY SDN BHD is seeking an Administration Coordinator to streamline order processing and sales documentation while coordinating with production and warehouse teams to ensure timely deliveries.

You will handle customer inquiries on order status, pricing and product availability, maintain customer records and sales data, and support monthly sales reports and stock monitoring. This role focuses on accurate admin support for a busy sales operation in Penang.