Sales Admin: Coordinate Orders & Customer Success

Infinity Technology Support Sdn Bhd; Butterworth; On-site; MYR 36,000 - 60,000; Full time

Job summary

Infinity Technology Support Sdn Bhd in Penang is seeking a responsible Sales Admin to support our Sales team with daily administrative and operational tasks. You will help prepare quotations, orders, invoices and delivery documents, and ensure smooth processing of customer orders.

Maintain accurate customer records, monitor order status, coordinate with Sales, Warehouse, Purchasing and Accounts, respond to inquiries, assist in sales reporting, and handle other duties as needed.

Qualifications

• Minimum 1 year of administrative or sales support experience (Fresh graduates are welcome to apply).
• Proficient in Microsoft Office (Excel, Word, Outlook).
• Good communication skills in English and Mandarin to effectively communicate with Mandarin-speaking clients (Malay is an advantage).
• Responsible, organized, detail-oriented, and able to multitask.

Responsibilities

• Prepare quotations, sales orders, invoices, and delivery documents.
• Process customer orders and follow up on delivery schedules.
• Coordinate with Sales, Warehouse, Purchasing, and Accounts departments.
• Respond to customer enquiries and provide administrative support.
• Maintain accurate customer records and filing.
• Monitor order status and ensure timely completion.
• Assist in preparing sales reports and other administrative tasks.
• Perform any other duties assigned by management.

Skills

Microsoft Office

English Mandarin

Multitasking

Organized

Tools

Excel

Word

Outlook

Job description

Infinity Technology Support Sdn Bhd in Penang is seeking a responsible Sales Admin to support our Sales team with daily administrative and operational tasks. You will help prepare quotations, orders, invoices and delivery documents, and ensure smooth processing of customer orders.

Maintain accurate customer records, monitor order status, coordinate with Sales, Warehouse, Purchasing and Accounts, respond to inquiries, assist in sales reporting, and handle other duties as needed.