Sales & Operations Administrator

Solid Volume Trading; Kuala Lumpur; On-site; MYR 36,000 - 60,000; Full time

Job summary

Solid Volume Trading is seeking a proactive administrator to support the sales team in Malaysia. The role handles quotations, orders, invoices and related documents, plus daily clerical tasks and record maintenance.

You will liaise with customers, suppliers and logistics to ensure timely order fulfilment, update price lists, and assist with procurement and HR admin as needed. Based in Kuala Lumpur, this role offers day-to-day office duties and cross-department coordination.

Responsibilities

• Assist the sales team in preparing quotations, sales orders, invoices and other related documents.
• Follow up with customers on quotations, orders, deliveries and payment status.
• Maintain and update customer information, sales records and price lists.
• Coordinate with warehouse, logistics and other departments to ensure timely order fulfilment.
• Assist with customer complaints, after-sales matters and general service enquiries.
• Handle daily administrative and clerical duties.
• Manage filing, documentation and proper record keeping.
• Assist with supplier documents, purchase orders and general procurement matters.
• Support basic HR and staff administration such as attendance, leave records and documentation.
• Liaise with customers, suppliers, couriers and other external parties.
• Ensure office records and documents are organised and updated.
• Perform other ad-hoc duties assigned by management.

Job description

Solid Volume Trading is seeking a proactive administrator to support the sales team in Malaysia. The role handles quotations, orders, invoices and related documents, plus daily clerical tasks and record maintenance.

You will liaise with customers, suppliers and logistics to ensure timely order fulfilment, update price lists, and assist with procurement and HR admin as needed. Based in Kuala Lumpur, this role offers day-to-day office duties and cross-department coordination.