Sales Operations Administrator

Global Coffee Resources; Johor Bahru; On-site; MYR 33,000 - 50,000; Full time

Job summary

Global Coffee Resources is seeking a detail-oriented Sales/Order Administrator in Johor Bahru to manage system updates, verify documents, and process customer orders end-to-end.

You will update daily sales and delivery reports for management, handle enquiries via WhatsApp, email and in person, arrange daily delivery schedules with third‑party transporters, and coordinate with finance and warehouse to ensure smooth order processing.

Qualifications

• Must have at least SPM or Diploma/equivalent.
• 1–2 years in a related role preferred.
• Excellent communication and interpersonal skills.

Responsibilities

• Manage system update and data maintenance, organizing and verifying key business documents including invoices, DOs and related paperwork.
• Process and manage customer orders.
• Update daily sales and delivery reports for management review.
• Handle customer enquiries via WhatsApp, email and in person with professionalism.
• Arrange daily delivery schedules with 3rd party transporters.
• Coordinate with internal departments (finance, warehouse) to ensure smooth order processing and delivery.
• Ensure compliance with company policies in all sales-related documentation.
• Perform other ad hoc duties as assigned by management.

Skills

Communication skills

Teamwork

Microsoft Office

ERP system

Multitasking

Bahasa Malaysia

English

Mandarin

Education

SPM or Diploma

Tools

ERP system

Job description

Global Coffee Resources is seeking a detail-oriented Sales/Order Administrator in Johor Bahru to manage system updates, verify documents, and process customer orders end-to-end.

You will update daily sales and delivery reports for management, handle enquiries via WhatsApp, email and in person, arrange daily delivery schedules with third‑party transporters, and coordinate with finance and warehouse to ensure smooth order processing.