Sales Operation Assistant / Executive (SME FMCG Food Industry)

LAKSAMANA USAHA NOODLE PRODUCTS SDN. BHD.; Kepong; On-site; MYR 36,000 - 58,000; Full time

Job summary

Laksamana Usaha Noodle Products Sdn. Bhd. is seeking a Sales Operations Executive to provide daily administrative support to the Sales Department, assist executives with sales documents, and maintain accurate records.

The role involves cross-functional coordination with Finance, Marketing, and Warehouse teams and handling pricing and agreements as needed. Candidates should have a Diploma or Bachelor's degree in Business Administration, Sales, Marketing or related fields and 2–3 years of relevant

Qualifications

• Diploma or Bachelor's Degree required in Business Administration, Sales, Marketing or related field.
• 2–3 years in Sales Administration, Sales Coordination or Sales Operations preferred (fresh graduates welcome to apply).
• Experience in F&B, FMCG or distribution industry is an advantage.

Responsibilities

• Provide day-to-day administrative support to the Sales Department.
• Assist Sales Executives with sales-related documentation and administrative matters.
• Maintain proper documentation according to company policies and procedures.
• Ensure all sales documentation is complete, accurate and submitted within the required timeline.
• Coordinate with Finance, Marketing, Warehouse, and other departments to facilitate sales-related processes.
• Prepare letters, forms, reports, and internal documentation.

Skills

Microsoft Excel

Microsoft Word

PowerPoint

Interpersonal skills

Education

Diploma or Bachelor's Degree in Business Administration, Sales, Marketing or related fields

Tools

Autocount Accounting

Job description

Provide day-to-day administrative support to the Sales Department.

Assisting Sales Executives with all sales-related documentation and administrative matters.

Maintain proper documentation according to company policies and procedures.

Ensure all sales documentation is complete, accurate, and submitted within the required timeline.

2. Customer Account Administration & Maintenance Customer Profile

Prepare and process New Customer Account Creation Forms.

Verify supporting documents received from Sales Executives.

Coordinate with relevant departments to obtain approvals.

Follow up on account creation status until activation is completed.

Maintain accurate records of new and existing customer accounts.

Organize and maintain customer master files and supporting documents.

3. Documentation Management

Perform data entry and maintain customer information in the company's accounting system. (Autocount Accounting)

Organize and maintain proper filing of customer documents, agreements, promotional approvals, and supporting records.

Ensure all customer files are complete and updated.

Maintain confidentiality of company and customer information.

Coordinate ongoing sales promotions and promotional activities.

Follow up with Sales Executives to ensure all required promotional documents are submitted.

Monitor promotion approval status and communicate progress to the Sales Team.

Ensure promotional claims and supporting documents are complete before submission.

Maintain records of promotional campaigns and supporting documentation.

Assist Sales Executives in checking approved customer pricing.

Retrieve and verify pricing information and commercial agreements.

Support the administration of customer pricing updates.

Maintain records of pricing approvals and commercial agreements.

Coordinate with Sales Executives regarding pricing amendments when required.

6. Agreement Administration

Maintain customer agreements, contracts, rebates, and trade terms.

Ensure agreements are properly documented and filed.

Monitor agreement validity and notify relevant personnel before expiry.

Support agreement renewal processes.

Maintain accurate sales administration records.

Prepare sales administration reports as required.

Update customer databases and sales information.

8. Cross-Functional Coordination

Coordinate with Finance, Marketing, Warehouse, Production Planning, Customer Service, and other departments to facilitate sales‑related administrative processes.

Follow up on pending documentation with relevant departments.

Support internal communication between Sales and other business functions.

9. General Administrative Support

Prepare letters, forms, reports, and internal documentation.

Assist in audit documentation when required.

Perform other administrative duties assigned by Management / Sales Executives.

10. Any other adhoc duties assigned by Management.

Job Requirements

Diploma or Bachelor's Degree in Business Administration, Sales, Marketing or related fields

2–3 years in Sales Administration, Sales Coordination or Sales Operations

Experience in F&B, FMCG or distribution industry is an advantage

Microsoft Excel, Word and PowerPoint

Experience with Autocount systems is an advantage

Good command of English and Bahasa Malaysia, Chinese

Good coordination and interpersonal skills

Detail-oriented, responsible, proactive and able to work independently
Fresh Graduate welcome to apply

Laksamana Usaha Noodle Products Sdn. Bhd., was establised since 1975 is one of the Noodle, Kuayteow manufacturer in WP Kuala Lumpur. Following our expansion, we are seeking the right candidates for the below mentioned position to be based in our Kepong factory.

Laksamana Usaha Noodle Products Sdn. Bhd., was establised since 1975 is one of the Noodle, Kuayteow manufacturer in WP Kuala Lumpur. Following our expansion, we are seeking the right candidates for the below mentioned position to be based in our Kepong factory.

What can I earn as a Sales Operations Executive