Sales Merchandiser Executive (East Coast Malaysia)

PETOUR MALAYSIA SDN BHD; Kelantan; On-site; MYR 22,000 - 28,000; Full time

Benefits offered by this job

BYOP - Bring Your Own Pet

Travel opportunities

Phone reimbursement

Maternity leave

Promotion opportunities

Professional development

Free pet food for your pets

Employee exchange program

Job summary

PETOUR MALAYSIA SDN BHD is seeking a field sales representative to promote our pet food and accessories. You will visit pet shops and retailers, build relationships, and drive orders while ensuring on-shelf displays and knowledge of promos. Training provided for fresh graduates.

Role requires frequent travel across Kelantan, Terengganu and Pahang, with a basic salary plus car allowance and KPI incentives. Valid driving licence and own transport are required.

Qualifications

• No prior experience required; fresh graduates welcome.
• Training will be provided.
• Minimum SPM / Diploma in Marketing, Business, Sales, Retail Management, or related field.
• Experience in sales, merchandising, retail, promoter, roadshow, telemarketing, customer service, or field sales is an added advantage.

Responsibilities

• Visit pet shops, retail outlets, and potential customers to identify new opportunities.
• Promote Petour products to shop owners and retail customers.
• Develop and maintain strong relationships with customers.
• Follow up on enquiries, quotations, orders, deliveries, and payments.
• Negotiate and close sales orders to hit targets.
• Monitor stock levels and ensure proper display and planograms.
• Provide after-sales service and resolve issues.
• Travel frequently within Kelantan, Terengganu and Pahang.

Skills

Communication skills

Interpersonal skills

Willingness to travel

Education

SPM / Diploma in Marketing or related field

Job description

Visit pet shops, retail outlets, and potential customers regularly to identify new business opportunities.

Introduce and promote Petour products to pet shop owners and retail customers.

Develop and maintain strong relationships with existing and potential customers.

Follow up on customer enquiries, quotations, orders, deliveries, and payments.

Follow up with existing customers to secure repeat orders.

Negotiate and close sales orders to achieve individual and company sales targets.

Monitor customer payments and assist with collection follow-ups.

Provide after-sales service and resolve customer issues professionally.

Identify opportunities to increase sales and expand the customer base.

Ensure all Petour products are properly displayed, well-stocked, and arranged according to the required planogram across retail outlets.

Conduct regular outlet visits to check product placement, shelf condition, price tags, stock levels, and promotional materials.

Monitor product availability and stock movement at outlet level.

Coordinate with store personnel to ensure timely replenishment and minimize out-of-stock or overstock situations.

Set up promotional displays and ensure proper visibility of in-store campaigns.

Educate store staff on current promotions, product features, and key selling points.

Monitor competitors’ products, pricing, promotions, and merchandising activities.

Monitor sales performance and identify growth opportunities within each outlet.

Maintain accurate records of customer visits, orders, sales activities, stock movement, and outlet conditions.

Prepare regular sales, merchandising, and stock reports with photos for management review.

Provide feedback and recommendations to improve sales, product visibility, and outlet performance.

Perform other sales and merchandising duties as assigned by management.

Job Requirements

No prior experience required – fresh graduates and candidates with no sales or merchandising experience are welcome to apply.

Training will be provided.

Minimum SPM / Diploma in Marketing, Business, Sales, Retail Management, or a related field.

Experience in sales, merchandising, retail, promoter, roadshow, telemarketing, customer service, or field sales is an added advantage.

Experience in the pet industry or FMCG/retail industry is a plus.

Good communication and interpersonal skills.

Good communication skills in Bahasa Malaysia; Mandarin is an added advantage.

Confident, outgoing, and comfortable approaching new customers.

Strong willingness to learn, sell, and achieve targets.

Self-motivated and able to work independently with minimal supervision.

Comfortable with outdoor fieldwork and frequent travelling.

Passionate about pets and the pet care industry is a plus.

Possess own transport and a valid driving licence.

Willing to travel extensively within Kelantan, Terengganu and Pahang.

Salary & Benefits

Basic Salary: RM2,000 – RM2,500 per month

Car Allowance: RM300 per month

KPI Incentive: Additional incentive based on individual and company performance

Total Earning Potential: RM3,000+ per month depending on KPI achievement

Cell Phone Reimbursement

Opportunities for Promotion

Professional Development

Maternity Leave

Job Type: Full-time
Location: East Coast Malaysia – Kelantan, Terengganu & Pahang
Work Location: On the road / In person
Willingness to Travel: 100% required

License/Certification

Valid Driving Licence – Required

Perks and benefits BYOP - Bring Your Own Pet FREE pet food for your PETS! Opportunity to Travel - Employee Exchange Program

Petour, a company based in Singapore, is dedicated to offering high-quality, nutritious food for cats, designed to meet their natural instincts and health needs. With operations now in Vietnam, Thailand, Indonesia, Malaysia, Philippines and now expanding into US market. The total group talents has grown to more than 200 pax!

Petour continues to expand its reach, providing innovative, premium products that balance taste, convenience, and functionality for a healthy and happy pet life.

Join us to embrace our dynamic startup culture with a young, fun, and dedicated team. Drawing from diverse international backgrounds, we passionately innovate pet nutrition for a healthier and happier life!