Sales Manager, PF

RHB Banking Group; Kuala Lumpur; On-site; MYR 42,000 - 72,000; Full time

Job summary

RHB Group in Kuala Lumpur seeks a Sales professional to solicit and promote Personal Financing products, achieving personal targets and contributing to group targets. You will prepare proactive sales plans, set appointments, and engage new customers through calls, while also cross-selling Credit Cards and other banking products.

Strong interpersonal and negotiation skills are essential. You will ensure high customer service standards and comply with bank policies, maintaining a well-operated

Qualifications

• Bachelor degree in a related field is required.
• 1 year of sales and customer service experience.
• Possess relevant licenses for the portfolio.

Responsibilities

• Solicit and promote sales of PF products.
• Achieve individual sales targets and contribute to group targets.
• Prepare and execute sales plans for prospective customers.
• Set appointments and conduct sales calls with new customers.
• Cross-sell other retail banking products.

Skills

Selling skills

Negotiation

Interpersonal skills

Customer service

Self-motivation

Education

Bachelor Degree - Any related field(s).

Job description

• Solicit and promote sales of Personal Financing (PF) products to achieve business KPIs

Key Responsibilities

• Solicit and promote sales of PF products
• Achieve individual sales targets and contribute towards to achievement of Group targets
• Prepare and pro-actively execute sales plans for prospective customers, using internal marketing as well as self-generated lead
• Set appointments, carry-out sales call visits where necessary, prospecting and early engagement with new to bank customers
• Cross selling of other retail banking products such as ASB, PF-i, Credit cards etc.

Customer Service

• Ensure high standard of customer experience in line with the quality and standards set by the Bank

Compliance

• Ensure compliance to the policies and procedures set by the Bank
• Protect the image and brand of the Bank

Operations

• Ensure that the physical sales centre or sales hub is well maintained in line with the quality and standards set by the Bank

Requirements

• Bachelor Degree - Any related field(s).
• 1 year of experience in sales and customer service related field
• Have the relevant licenses for the portfolio
• Highly motivated, winning attitude, success driven, self-initiated and able to work with minimal supervision
• Comfortable with engaging people, prefers doing sales and take personal responsibility on delivering results
• Strong selling and negotiation skills
• Strong interpersonal skills and service oriental
• Demonstrate initiative, perseverance and passion in delivering results within fast paced and highly demanding environment
• Ability to relate and connect to local community
• Basic understanding of finance and banking products