SALES MANAGER - FM IPOH

FM Global Logistics (M) Sdn Bhd; Ipoh; On-site; MYR 120,000 - 180,000; Full time

Job summary

FM Global Logistics (M) Sdn Bhd is seeking a senior sales leader to identify, develop, and secure new business opportunities across freight forwarding, transportation, warehousing, and end-to-end supply chain solutions in Malaysia.

You will build and maintain strong relationships with existing and prospective customers, lead presentations and client meetings, and negotiate contracts to drive growth while ensuring service excellence with operations and customer service teams.

Qualifications

• Minimum 5 years of sales experience in logistics, freight forwarding, transportation, or supply chain.
• At least 2 years in a managerial or supervisory role.
• Strong knowledge of freight forwarding, warehousing, transportation, customs clearance, and supply chain solutions.
• Excellent leadership, communication, negotiation, and presentation skills.
• Strong business development and customer relationship management skills.
• Ability to analyse market trends and develop effective sales strategies.
• Strong problem-solving, decision-making, and organizational skills.
• Able to work independently, manage multiple priorities, and perform under pressure.

Responsibilities

• Identify, develop, and secure new business opportunities in freight forwarding, transportation, warehousing, and supply chain solutions
• Build and maintain strong relationships with existing and prospective customers
• Conduct sales presentations, client meetings, and contract negotiations
• Prepare quotations, proposals, and pricing solutions based on customer requirements
• Work closely with operations and customer service teams to ensure seamless service delivery
• Analyse market trends, competitor activities, and customer needs to identify opportunities
• Resolve customer complaints and provide effective solutions promptly
• Ensure compliance with company policies, pricing guidelines, and contractual agreements

Skills

Leadership

Communication

Negotiation

Presentation

Tools

CRM software

Job description

This role involves identifying, developing, and securing new business opportunities in freight forwarding, transportation, warehousing, and supply chain solutions. You will build and maintain strong relationships with existing and prospective customers, conduct sales presentations and client meetings, and negotiate contracts.

Key responsibilities

Identify, develop, and secure new business opportunities in freight forwarding, transportation, warehousing, and supply chain solutions

Build and maintain strong relationships with existing and prospective customers

Conduct sales presentations, client meetings, and contract negotiations

Prepare quotations, proposals, and pricing solutions based on customer requirements

Work closely with the operations and customer service teams to ensure seamless service delivery and customer satisfaction

Analyse market trends, competitor activities, and customer needs to identify business opportunities

Resolve customer complaints and provide effective solutions in a timely manner

Ensure compliance with company policies, pricing guidelines, and contractual agreements

About you

Minimum 5 years of sales experience in the logistics, freight forwarding, transportation, or supply chain industry, with at least 2 years in a managerial or supervisory role

Strong knowledge of freight forwarding, warehousing, transportation, customs clearance, and supply chain solutions

Excellent leadership, communication, negotiation, and presentation skills

Strong business development and customer relationship management skills

Ability to analyse market trends and develop effective sales strategies

Strong problem-solving, decision-making, and organizational skills

Able to work independently, manage multiple priorities, and perform under pressure

Logistics, Freight & Delivery Services 101-1,000 employees

FM GLOBAL LOGISTICS is an established international freight forwarder with established network of agents all over the world. Today, we have grown and diversified from our initial international freight forwarding business into a total logistics provider, providing seafreight, airfreight, transportation, warehousing and distribution services. We have 8 offices in Malaysia and 13 offices in overseas.