Sales Manager

BORNEOLAND AUTOMOBILE SDN BHD; Kuching; On-site; MYR 120,000 - 180,000; Full time

Job summary

BORNEOLAND AUTOMOBILE SDN BHD in Kuching, Sarawak seeks an experienced Sales Manager to lead our sales operations. This full-time role focuses on driving revenue, building high-performing teams, and expanding market presence in the automotive sector.

You will develop strategies, coach the sales force, monitor metrics, and collaborate with marketing, finance and operations to align objectives. Fluency in English and Malay is required, with willingness to travel regionally.

Qualifications

• Minimum 5 years in sales management, automotive industry preferred.
• Proven track record of meeting or exceeding targets.
• Strong leadership and coaching skills.
• Excellent communication and relationship-building abilities.
• Fluency in English and Malay.

Responsibilities

• Develop and implement sales strategies to achieve targets.
• Lead, motivate and coach the sales team with performance management.
• Monitor sales metrics and analyze data for trends and opportunities.
• Build relationships with key clients to ensure retention and repeat business.
• Forecast sales and report to senior management.
• Identify new business opportunities in Kuching and surrounding regions.
• Coordinate with marketing, finance and operations for aligned objectives.
• Implement and maintain sales processes to improve efficiency.
• Conduct market research and competitive analysis.
• Handle escalated customer concerns professionally.

Skills

Sales management

Team leadership

CRM software

Communication

Market knowledge

Tools

CRM systems

MS Office

Job description

About the role

BORNEOLAND AUTOMOBILE SDN BHD is seeking an experienced and dynamic Sales Manager to lead our sales operations in Kuching, Sarawak. This is a full-time position based in our Kuching location, where you will take strategic responsibility for driving sales performance, building high-performing teams, and achieving ambitious revenue targets. As Sales Manager, you will play a pivotal role in expanding our market presence and ensuring exceptional customer satisfaction across the automotive sector. This position offers the opportunity to make a meaningful impact on the growth and success of our organisation.

Key responsibilities

• Develop and implement sales strategies to achieve or exceed monthly, quarterly and annual sales targets
• Lead, motivate and manage the sales team, providing coaching, training and performance management to drive individual and collective success
• Monitor sales performance metrics and analyse data to identify trends, opportunities and areas for improvement
• Build and maintain strong relationships with key clients and customers to ensure retention and repeat business
• Conduct sales forecasting and prepare regular reports on sales activity, pipeline status and revenue projections for senior management
• Identify and develop new business opportunities within the Kuching and surrounding regions
• Coordinate with marketing, finance and operations teams to ensure alignment on sales objectives and customer requirements
• Implement and maintain sales processes, procedures and systems to enhance efficiency and effectiveness
• Conduct market research and competitor analysis to inform sales strategy and positioning
• Handle escalated customer concerns and complaints with professionalism and seek resolution

What we're looking for

• A minimum of 5 years' experience in a sales management role, preferably within the automotive or related industry
• Proven track record of achieving and exceeding sales targets consistently
• Strong leadership and team management skills with the ability to motivate and develop staff
• Excellent communication and interpersonal skills with the ability to build rapport with clients and stakeholders
• Proficiency in sales software, CRM systems and Microsoft Office applications
• Sound understanding of sales principles, market dynamics and customer behaviour
• Ability to work independently and make sound decisions whilst collaborating effectively with cross-functional teams
• Problem-solving abilities and a results-oriented mindset
• Fluency in English and Malay; knowledge of local languages is advantageous
• Valid driving licence and willingness to travel within the region as required

What we offer

BORNEOLAND AUTOMOBILE SDN BHD is committed to creating a supportive and rewarding work environment. We offer competitive remuneration packages commensurate with experience and qualifications. Our benefits include opportunities for professional development and career advancement, recognition and incentive programmes for high performance, a collaborative and inclusive workplace culture, and support for work-life balance. We value our employees and are dedicated to fostering an environment where talent can thrive and contribute meaningfully to our organisational success.

About us

BORNEOLAND AUTOMOBILE SDN BHD is a leading automotive company based in Kuching, Sarawak. We are committed to delivering exceptional service and quality products to our customers whilst maintaining the highest standards of integrity and professionalism. Our mission is to be the trusted choice for automotive solutions in the region, and we pride ourselves on our customer-centric approach, innovative offerings and dedicated team of professionals. We operate with values centred on excellence, reliability and customer satisfaction, creating an environment where our employees can achieve their potential and contribute to our continued growth.