Sales Manager - Hospitality Tech / SaaS (Remote)

Smartdeer Services Centre; Kuala Lumpur; Remote; MYR 120,000 - 180,000; Full time

Job summary

Smartdeer Services Centre is seeking a Sales Manager for Hospitality Tech / SaaS with a remote role in Malaysia. You will drive B2B software sales, manage the full sales cycle, and target hotel groups, independent hotels, OTA suppliers, and channel partners.

You will build a strong local network, interact with MAH, and analyze market trends to stay ahead of competitors. Fluent Mandarin and English are essential; Malay is a plus. A Diploma/Bachelor's degree or above is preferred.

Qualifications

• 3–5 years of B2B software/SaaS or Hospitality Tech sales with a proven close record.
• Solid understanding of PMS, RMS, OTA expansion, or hotel tech channels.
• Experience with hotel groups or tech agencies is preferred.
• Fluent in Mandarin and English; Malay a plus.
• Self-motivated with a hunter mentality.
• Willing to travel frequently across Malaysia.

Responsibilities

• Drive B2B software/SaaS sales in the Malaysian market.
• Independently manage full sales cycle from lead gen to close.
• Develop and maintain relationships with hotel groups, OTA suppliers and partners.
• Build a strong local network, including MAH, and attend industry events.
• Gather and analyze local market trends, customer needs, and competitors.
• Represent Malaysia as frontline liaison to HQ teams.

Skills

B2B software sales

SaaS sales

Hospitality tech sales

Hunter mentality

Mandarin & English fluency

Travel readiness

Education

Diploma/Bachelor's degree or above

Hospitality Management

Business

IT

Tools

PMS knowledge

RMS knowledge

OTA platforms

Job description

Sales Manager - Hospitality Tech / SaaS (Remote)

Drive B2B software and SaaS sales in the Malaysian market for a fast-growing SaaS company specializing in global Travel & Hospitality Tech. You will independently manage the full sales cycle from lead generation and business negotiation to product demos and deal closing, promoting our PMS, RMS, and hospitality tech solutions to hotel groups, independent hotels, OTA suppliers, and local channel partners.

Key responsibilities

Drive B2B software and SaaS sales in the Malaysian market

Independently manage the full sales cycle from lead generation and business negotiation to product demos and deal closing

Develop and maintain relationships with hotel groups, independent hotels, OTA suppliers, and local channel partners

Build and maintain a strong local network, including connections with the Malaysian Association of Hotels (MAH) and participation in key industry events

Gather and analyze local market trends, customer needs, and competitor activities in Malaysia

Act as the frontline representative in Malaysia, maintaining effective communication with HQ teams

About you

3-5 years of B2B software/SaaS or Hospitality Tech sales experience with proven track record of independently closing full-cycle deals

Solid understanding of PMS, RMS, OTA supply expansion, or hotel tech channels

Experience working with hotel groups or tech agencies is highly preferred

Fluent in both Chinese (Mandarin) and English with excellent written and verbal communication skills

Proficiency in Malay is a plus but not required

Highly self-motivated with a "Hunter" mentality

Must have own transport and be willing to travel frequently across Malaysia

Diploma/Bachelor's degree or above

Majors in Hospitality Management, Business, or IT are preferred

Experience in Chinese SaaS companies going global, or experience serving Chinese clients, is a plus

About us

We are a fast-growing SaaS company specializing in global Travel & Hospitality Tech. Our product suite includes leading PMS and RMS solutions designed to empower hotel groups, independent hotels, and OTA channel partners across Southeast Asia. Our business model is highly aligned with the B2B technology arms of leading OTAs (such as Trip.com and Ctrip) and top-tier local hospitality tech providers.