Sales Executive — Showroom / Retail (B2C)

P.A. PROJECTS MARKETING SDN BHD; Shah Alam; On-site; MYR 39,000 - 58,000; Full time

Job summary

P.A. Projects Marketing Sdn. Bhd.

is seeking a Sales Executive to join our showroom/retail team. You will greet homeowners and renovation clients, measure openings, advise on product options, prepare quotations, and coordinate with the factory and installation team to ensure smooth handovers. The role requires strong communication in Bahasa Malaysia and English, basic Excel skills, and weekend showroom coverage.

Job description

Sales Executive — Showroom / Retail (B2C)

P.A. Projects Marketing Sdn. Bhd. is the exclusive Malaysian distributor for an international aluminium door and window systems manufacturer. We supply and install sliding doors, windows, bi-fold and slim-frame systems to homeowners, contractors, developers and an appointed dealer network. We are in a growth year — a new showroom, a certification programme under way, and a dealer network being built from the ground up.

THE ROLE

Homeowners and renovation clients come to us to replace windows and doors. Your job is to receive them well, measure accurately, quote quickly, and see the job through to a clean handover. The customer who is happy at handover is the one who sends us the next three jobs.

WHAT YOU WILL DO

Receive and qualify showroom walk-ins, phone enquiries and online leads.

Advise customers on product, glass, finish and hardware options and prepare quotations.

Carry out site measurement, confirm openings and site conditions, and record them accurately.

Follow up every quotation. Log the outcome — won, lost, or the reason it stalled.

Coordinate with the factory and installation team on delivery dates and installation scheduling.

Attend handover, walk the customer through the completed work, and close out any snagging.

Keep the showroom presentable: displays working, samples and colour boards current, literature stocked.

Maintain the enquiry log and update the shared pipeline spreadsheet weekly.

Collect payments on the agreed staged terms and follow up outstanding balances.

Ask every satisfied customer for a referral and a photograph. Both are worth money.

WHAT WE NEED FROM YOU

SPM, Certificate or Diploma in any field.

Minimum 1 year of retail, showroom, renovation or interior sales experience. Fresh graduates with the right attitude will be considered and trained.

Patient and clear with customers. Renovation buyers ask a lot of questions and change their minds; that is the job, not an inconvenience.

Able to take an accurate site measurement, or willing to be trained to. Accuracy here decides whether a job makes money.

Own transport and a valid driving licence for site visits.

Good spoken Bahasa Malaysia and English. Mandarin is an advantage for the retail market.

Comfortable with Excel, WhatsApp Business and basic quotation software.

Available to work Saturdays. Showroom traffic is heaviest at the weekend; a weekday off is given in lieu.