Sales Executive (Showroom & Outdoor)

The Curtain Boutique (Malaysia); Kuala Lumpur; On-site; MYR 45,000 - 73,000; Full time

Benefits offered by this job

Commissions

Training & development

Competitive salary

Job summary

The Curtain Boutique (Malaysia) is seeking a Sales Executive to drive showroom and outdoor sales in Kuala Lumpur Bangsar. You will showcase premium curtains and soft furnishings, engage walk-in and outdoor clients, and manage end-to-end sales processes in a fast-paced team environment.

Join a dynamic sales team with attractive commissions, ongoing training, and opportunities for growth while delivering exceptional customer service and product knowledge.

Qualifications

• Excellent communication and customer service skills with the ability to engage diverse customers.
• Proven track record in achieving sales targets and building lasting relationships.
• Ability to work independently and in a team, with flexibility for outdoor client visits.
• Fluent in English and Malay; additional languages are a bonus.
• Customer-focused mindset with problem-solving abilities.

Responsibilities

• Greet showroom customers with personalised consultations and product recommendations.
• Conduct outdoor sales activities and client visits to secure new business.
• Demonstrate product knowledge on curtains, fabrics and soft furnishings.
• Prepare quotations and sales proposals with accurate pricing.
• Process orders and manage transactions via POS systems.
• Maintain attractive showroom displays and plan effective product placement.
• Build strong relationships through exceptional service and follow-up.
• Meet and exceed individual and team sales targets.
• Handle queries and resolve complaints professionally to ensure satisfaction.
• Coordinate with design/install teams to ensure smooth customer journeys.

Skills

Strong communication

Customer service

Sales ability

Interpersonal skills

Bilingual English Malay

Tools

POS systems

Job description

About the role
The Curtain Boutique (Malaysia) is seeking a Sales Executive (Showroom & Outdoor) to join our dynamic sales team in Kuala Lumpur Bangsar. This is a full-time position offering an exciting opportunity to showcase our premium curtain and soft furnishings collection to both walk-in customers and outdoor clients. As a Sales Executive, you will be the face of our brand, driving sales growth through exceptional customer service and product knowledge whilst managing both in-showroom and outdoor sales activities. This role is integral to achieving our sales targets and building lasting customer relationships that reflect our commitment to excellence.

Key responsibilities

Greet and engage with customers in the showroom, providing personalised consultations and product recommendations based on their needs and preferences

Conduct outdoor sales activities and client visits to secure new business opportunities and expand the customer base

Demonstrate in-depth product knowledge regarding curtains, fabrics, designs and soft furnishings to customers and prospects

Prepare quotations and sales proposals for customers, ensuring accuracy and competitive pricing

Process customer orders and manage transactions using point-of-sale systems and company procedures

Maintain and organise the showroom display to ensure an attractive, welcoming environment that encourages customer engagement

Build and maintain strong customer relationships through excellent service delivery and follow-up communication

Meet and exceed individual and team sales targets on a consistent basis

Handle customer queries and complaints professionally, resolving issues to ensure customer satisfaction

Collaborate with the design and installation teams to ensure seamless customer experiences from consultation to completion

Keep up to date with product ranges, promotions and company policies to provide accurate information to customers

What we’re looking for

Strong communication and interpersonal skills with the ability to engage with diverse customer groups

Excellent product knowledge and ability to explain technical features and benefits in an accessible manner

Demonstrated ability to achieve and exceed sales targets consistently

Ability to work both independently and as part of a collaborative team

Flexibility to undertake outdoor sales activities and client visits as required

Valid driving licence is advantageous for outdoor sales activities

Fluency in English and Malay is preferred; additional language skills are a bonus

Customer-focused mindset with patience and problem-solving abilities

Attractive commissions and incentives

What we offer
The Curtain Boutique (Malaysia) is committed to supporting the growth and wellbeing of our team members. We offer a competitive salary package commensurate with experience and qualifications. Additional benefits include performance-based commissions and incentives, opportunities for professional development and training in sales techniques and product knowledge, a supportive and collaborative work environment, and the chance to work with premium products in a growing business.

About us
The Curtain Boutique (Malaysia) is a premier destination for bespoke and ready-made curtains and soft furnishings in Kuala Lumpur Bangsar. We specialise in offering a curated selection of high-quality fabrics, designs and styles to enhance the homes and commercial spaces of our valued clients. With a commitment to exceptional customer service, quality products and innovative design solutions, we have established ourselves as a trusted name in the interior furnishings industry. Our team is passionate about helping customers find the perfect window treatments and soft furnishings to suit their individual style and requirements. We foster a culture of excellence, creativity and customer-centricity that drives everything we do.