Sales Executive

10ft Curtains SDN BHD; Kajang; On-site; MYR 39,000 - 73,000; Full time

Job summary

10ft Curtains SDN BHD is seeking a proactive Showroom Sales Consultant to drive curtains and window treatment sales, engaging walk-in customers and coordinating with interior design projects from measurement to installation.

You will handle quotations and pricing within promo structures, follow up via WhatsApp CRM, and ensure a smooth handover to the installation team. A target-driven, customer-focused approach with own transport preferred.

Qualifications

• Minimum SPM/Diploma; sales experience preferred (furnishing, home decor, or related retail an advantage)
• Comfortable with target-driven environment
• Own transport preferred (for site visits)
• Basic computer literacy (WhatsApp, CRM, quotation tools)

Responsibilities

• Showroom sales: greet walk-in customers and understand requirements
• Present product range and recommend suitable solutions
• Maintain showroom display standards and product knowledge
• Follow up on leads via Meta Ads, WhatsApp CRM, referrals, and inquiries
• Schedule site visits/measurements and coordinate CRM updates
• Liaise with interior designers, contractors, and developers on project orders
• Provide quotations, product specs, and samples for pitches
• Coordinate timelines between design, procurement and installation
• Update daily/weekly sales reports and pipeline status
• File customer contracts and payment records

Skills

Sales experience

Customer-focused

Communication

Education

SPM/Diploma

Tools

CRM

WhatsApp CRM

Quotation tools

Job description

Job Summary

Responsible for driving sales of curtains, window solutions, and motorized window treatment systems through showroom walk-ins, outbound lead follow-up, and interior design (ID) project collaboration. The role covers the full sales cycle from customer engagement to measurement coordination, quotation, closing, and after-sales handover to the installation team.

Key Responsibilities

Showroom Sales

Greet and attend to walk-in customers, understand their requirements (style, budget, space)

Present product range (curtains, window solutions, motorized systems) and recommend suitable solutions

Maintain showroom display standards and product knowledge

Follow up on leads generated via Meta Ads, WhatsApp CRM, referrals, and walk-in inquiries

Conduct timely call-backs and appointment scheduling for site visits/measurements

Maintain lead status updates in CRM system

Liaise with interior designers, contractors, and property developers on project-based orders

Provide quotations, product specs, and samples for project pitches

Coordinate timelines between design, procurement, and installation teams

Quotation & Closing

Prepare accurate quotations based on measurements and product selection

Negotiate pricing within approved discount/promo structure

Close sales and process order documentation (deposit, contract, payment terms)

Customer Service & Coordination

Coordinate measurement appointments and installation scheduling with the operations team

Handle customer queries/complaints professionally, escalating when necessary

Ensure smooth handover from sales to installation

Reporting & Admin

Update daily/weekly sales reports and pipeline status

Maintain proper filing of customer contracts and payment records

Requirements

Minimum SPM/Diploma; sales experience preferred (furnishing, home decor, or related retail an advantage)

Comfortable with target-driven environment

Own transport preferred (for site visits)

Basic computer literacy (WhatsApp, CRM, quotation tools)

Working Hours

10:00 AM – 6:00 PM, Monday – Sunday (1 day off on weekday)