Sales Executive (Freight Forwarding, Northern Region)

Randstad Malaysia; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Job summary

Randstad Malaysia is recruiting for a Northern region-based role to nurture key client relationships and drive commercial growth for integrated logistics solutions.

You will focus on account farming and servicing existing corporate clients to maintain satisfaction and retain business, acting as the primary contact for shipment inquiries and coordinating with internal teams.

You will conduct local client visits, provide tailored freight quotations, and report sales plans to management.

Qualifications

• Minimum 1 year of commercial B2B experience within 3PL, freight forwarding, or shipping lines.
• Bachelor Degree required.

Responsibilities

• Focus on account farming and servicing existing corporate clients to maintain satisfaction and retain business.
• Act as the primary point of contact for customer shipment inquiries, service requests, and problem resolution.
• Partner with internal customer service teams who manage backend documentation and operational execution.
• Conduct local client visits across the Northern region to understand logistics needs and provide tailored freight quotations.
• Monitor account activities and submit regular sales reports and plans to management.

Skills

Account Management

Client Servicing

B2B Sales

Education

Bachelor Degree

Job description

about the company
Randstad is partnering with a subsidiary of a Fortune Global 500 global supply chain and logistics group which provides integrated end-to-end freight services across international markets. The business is committed to talent development, providing structured learning pathways and a supportive team environment for long-term career growth.
about the job
In this Northern region-based role, you will nurture key client relationships and drive commercial growth for integrated logistics solutions.
Key responsibilities:

• Focus on account farming and servicing existing corporate clients to maintain satisfaction and retain business.

• Act as the primary point of contact for customer shipment inquiries, service requests, and problem resolution.

• Partner with dedicated internal customer service teams who manage backend documentation and operational execution.

• Conduct local client visits across the Northern region to understand logistics needs and provide tailored freight quotations.

• Monitor account activities and submit regular sales reports and plans to management.

about the manager/team
You will report remotely to the Head of Department for Sales, receiving direct onboarding, structured training, and ongoing mentorship. You will be supported on-site by a dedicated team of three customer service professionals who handle backend operational execution and documentation. The local office provides a collaborative shared environment alongside branch management.

skills

Account Management, Client Servicing, B2B Sales

qualifications

Minimum 1 year of commercial B2B experience within 3PL, freight forwarding, or shipping lines.

education

Bachelor Degree