Sales Manager - Corporate

InterContinental 62s Group plc; Kampung Cendana; On-site; MYR 60,000 - 90,000; Full time

Job summary

InterContinental 62s Group plc in Malaysia is seeking a hotel sales professional to drive room night sales through direct client contact and maintain high visibility in key market areas. You will review daily business levels, plan effective responses with your manager, and implement tactical plans to boost revenue and enhance the hotel's local image.

Develop and nurture relationships with local officials and companies, attend conventions and trade shows, and seek new business opportunities to

Qualifications

• Bachelor’s degree or higher education qualification / equivalent.
• Two years of experience in a hospitality or hotel sales setting with direct supervisory experience over a sales team, or an equivalent combination of work experience.
• Strong knowledge of local businesses and business trends required.
• Must speak local language(s).
• Other languages preferred.

Responsibilities

• Sell hotel room nights through direct client contact; maintain visibility for the hotel in major market areas through direct sales solicitation; telephone contacts and written communication.
• Review daily business levels, anticipate critical situations, and plan effective solutions with your manager to expedite these situations.
• Implement tactical sales plans to drive revenue and enhance the hotel's image in the local community.
• Develop and maintain relationships with officials and representatives of local companies, attend conventions and trade shows to promote new business.
• Identify new business opportunities and expand market share.
• Collaborate with colleagues across departments to deliver positive results and foster team spirit.

Skills

Hospitality sales experience

Sales team supervision

Local business knowledge

Language skills (local languages)

Education

Bachelor’s degree or equivalent

Job description

Your Day To Day

• Sell hotel room nights through direct client contact; maintain a high level of visibility for the hotel in major market areas through direct sales solicitation; telephone contacts and written communication.

• Review the daily business levels, anticipate critical situations, and plan effective solutions in conjunction with your manager to best expedite these situations.

• Implement tactical sales plans as assigned to achieve greater profitability through driving revenue and enhancing the image of the hotel in the local community.

• Develop and maintain good relationships with officials and representatives of local companies, and attend out-of-town conventions and trade shows, to promote new business and increase sales for the hotel.

• Identify new business opportunities and expand market share.

• Demonstrate co-operation and trust with colleagues, supervisors, teams and across departments to deliver positive results.

• Actively participate in hotel meetings, interact with department and hotel staff in a professional and positive manner to foster good rapport, promote team spirit and ensure effective communication.

• Provide guests with information (example: loyalty programmes, area attractions, restaurants, facility information) to enhance guest experience.

• Develop and maintain relationships with key clients and outside contacts in order to produce group and/or convention business, to include room sales, food & beverage sales, and catering/banquet services.

• Schedule conventions and/or business group activities at the hotel and coordinate with other hotel-level departments to facilitate services agreed upon by the sales office and prospective clients.

• Identify operational problems that reduce the effectiveness of marketing activities and overall hotel sales performance and work with appropriate department on solutions.

• Develop awareness and reputation of the hotel and the brand in the local community.

• Produce monthly reports and sales forecasts to analyze current/potential market and sales trends, coordinate activities to increase revenue and market share, monitor performance to ensure actual sales meet or exceed established revenue plan.

• Perform other duties as assigned.

What We Need From You

• Bachelor’s degree / higher education qualification / equivalent

• Two years of experience in a hospitality or hotel sales setting with direct supervisory experience over a sales team, or an equivalent combination of work experience.

• Strong knowledge of local businesses and business trends required.

• Must speak local language(s).

• Other languages preferred.