Sales Executive

UBK FURNITURE (M) SDN. BHD.; West Coast Division; On-site; MYR 33,000 - 67,000; Full time

Benefits offered by this job

Medical Allowance

Annual Bonus

GPA Insurance

Staff Purch

Job summary

UBK Furniture (M) Sdn. Bhd. is seeking a dynamic Sales Executive in Kota Kinabalu, Sabah, to drive furniture sales and build strong relationships with customers.

You will identify prospects, present products, and close deals while ensuring customer satisfaction. The role requires proven sales experience, strong communication and negotiation skills, and the ability to work independently in a fast-paced environment.

Qualifications

• Experience in furniture retail or B2B sales with proven targets
• Strong communication and negotiation skills
• Ability to work independently in a fast-paced environment

Responsibilities

• Identify and prospect potential customers through various channels
• Present and demonstrate furniture products to customers
• Conduct needs assessments and recommend solutions
• Prepare and deliver quotations and proposals
• Negotiate pricing and terms to close sales
• Build long-term relationships for repeat business
• Process orders and coordinate delivery
• Maintain accurate records in CRM
• Meet monthly and quarterly sales targets
• Participate in meetings and product updates

Skills

Sales experience

Communication

Negotiation

Customer relationship

CRM software

English proficiency

Malay language

Time management

Teamwork

Driving licence

Tools

CRM software

Microsoft Office

Job description

About the role

We are seeking a dynamic and results-driven Sales Executive to join the sales team at UBK Furniture (M) Sdn. Bhd. In this full-time position based in Kota Kinabalu, Sabah, you will be responsible for driving sales growth and building strong relationships with customers. As a Sales Executive, you will be at the forefront of our business, representing our furniture products and services to both existing and prospective clients. This role is pivotal in achieving our sales targets and expanding our market presence in the region.

What you'll be doing

Identify and prospectively engage potential customers through various channels including cold calling, networking, and referrals

Present and demonstrate furniture products to customers, highlighting features, benefits and value propositions

Conduct needs assessments to understand customer requirements and recommend suitable furniture solutions

Prepare and deliver sales quotations and proposals tailored to customer specifications

Negotiate pricing and terms to close sales whilst maintaining healthy profit margins

Build and maintain long-term relationships with customers to encourage repeat business and customer loyalty

Process customer orders and ensure smooth order fulfilment and delivery coordination

Update and maintain accurate records of sales activities, customer interactions, and pipeline progress using CRM systems

Meet and exceed monthly and quarterly sales targets and KPIs

Participate in sales meetings, training sessions, and product updates to stay informed of inventory and market trends

Handle customer queries and concerns professionally, ensuring high levels of customer satisfaction

What we're looking for

Proven experience as a Sales Executive, Sales Representative, or similar sales role in the furniture industry or related retail/B2B environment

Strong communication and interpersonal skills with the ability to build rapport with diverse customer groups

Demonstrated sales ability with a track record of meeting or exceeding sales targets

Excellent negotiation and closing skills

Proficiency in using CRM software and Microsoft Office applications

Fluency in English; Malay language is preferred

Full driving licence and reliable access to transport

Ability to work independently and as part of a team in a fast-paced environment

Strong organisational and time management skills

Customer-focused mindset with a commitment to delivering exceptional service

Preferred: Experience in furniture sales, interior design knowledge, or background in B2B sales

What we offer

At UBK Furniture, we are committed to supporting our employees' professional growth and wellbeing. We offer a competitive salary package commensurate with experience, performance bonuses based on sales achievement, and opportunities for career progression within our growing company. Our team benefits from a supportive work environment that values dedication and sales excellence. We provide ongoing training and development to help you enhance your skills and knowledge of our product range. We encourage a healthy work-life balance and foster a collaborative culture where your contributions are recognised and rewarded.

About us

UBK Furniture (M) Sdn. Bhd. is a leading furniture supplier dedicated to providing high-quality furniture solutions to customers across Sabah and beyond. With a strong commitment to customer satisfaction, product excellence, and business integrity, we have established ourselves as a trusted name in the furniture industry. Our diverse product range caters to both residential and commercial markets, and our team is passionate about delivering exceptional service and value to every customer. We are constantly evolving to meet market demands and are seeking talented individuals to join us on our journey of growth and success.

Company Profile

UBK FURNITURE (M) SDN BHD is leading by the founder Mr. Ng Kuan Loong since year 2003. UBK FURNITURE (M) SDN. BHD. a brand sync with modern contemporary lifestyle. UBK has transformed and established itself for its design, production of contemporary upholstered furniture and furnishing accessories. The company covers over 13,000 square meters in Penang Headquarter.

The founder - Mr. Ng Kuan Loong who has served customers door to door in the 2000’s. From the very beginning the employees is less than 10 persons, and now there are more than 60 employees today.

UBK had expanded their warehouse into Sabah in year 2019. They are honored to serve their customers all around in Malaysia and worldwide.

The VISION is to be successful and growing furniture brand in the Malaysia market. The product quality and solution support innovative partnership, trust and sustainability for the suppliers, customers and employees.

The MISSION of the company is to contribute to the living in the way of end-users’ wish. Lives in a house and fill full of the quality, simple, easy and lovely furniture. The OBJECTIVES are designing a high quality and easy set-up furniture to satisfy the customers' needs with the affordable price. Their coverage areas are the whole Malaysia included Sabah, Sarawak, and Brunei. Aside from the furniture, they also have responsive customer service, invest heavily in new product development and product design, as well as provide customer with flexible minimum quantity order and mixed product container shipments.

UBK is a company believer that every design is a melting pot of personal preference, lifestyle and choice offered. In order to meet the latest trends and customers' requirement, UBK continues to diversify the products varieties. Keeping their promises is the most essential principle that helps them to maintain long-term relationship with the customers. As an improving and developing wholesale furniture manufacturer, UBK strive to continue supplying best quality products at competitive price with on time delivery service and responsive customer service.

The founder claims that they are grateful to work with the team in the past and look forward to grow with the teams, customers and suppliers in the future. Leading the teams to have a more quality and better life.

Company Profile

UBK FURNITURE (M) SDN BHD is leading by the founder Mr. Ng Kuan Loong since year 2003. UBK FURNITURE (M) SDN. BHD. a brand sync with modern contemporary lifestyle. UBK has transformed and established itself for its design, production of contemporary upholstered furniture and furnishing accessories. The company covers over 13,000 square meters in Penang Headquarter.

The founder - Mr. Ng Kuan Loong who has served customers door to door in the 2000’s. From the very beginning the employees is less than 10 persons, and now there are more than 60 employees today.

UBK had expanded their warehouse into Sabah in year 2019. They are honored to serve their customers all around in Malaysia and worldwide.

The VISION is to be successful and growing furniture brand in the Malaysia market. The product quality and solution support innovative partnership, trust and sustainability for the suppliers, customers and employees.

The MISSION of the company is to contribute to the living in the way of end-users’ wish. Lives in a house and fill full of the quality, simple, easy and lovely furniture. The OBJECTIVES are designing a high quality and easy set-up furniture to satisfy the customers' needs with the affordable price. Their coverage areas are the whole Malaysia included Sabah, Sarawak, and Brunei. Aside from the furniture, they also have responsive customer service, invest heavily in new product development and product design, as well as provide customer with flexible minimum quantity order and mixed product container shipments.

UBK is a company believer that every design is a melting pot of personal preference, lifestyle and choice offered. In order to meet the latest trends and customers' requirement, UBK continues to diversify the products varieties. Keeping their promises is the most essential principle that helps them to maintain long-term relationship with the customers. As an improving and developing wholesale furniture manufacturer, UBK strive to continue supplying best quality products at competitive price with on time delivery service and responsive customer service.

The founder claims that they are grateful to work with the team in the past and look forward to grow with the teams, customers and suppliers in the future. Leading the teams to have a more quality and better life.

Perks and benefits

• Medical Allowance
• Annual Bonus
• GPA Insurance
• Staff Purch