Sales Executive

Karisma Hospitality Sdn Bhd; Seremban; On-site; MYR 30,000 - 45,000; Full time

Job summary

Karisma Hospitality Sdn Bhd seeks a Telemarketing Sales Executive in Negeri Sembilan, Seremban to drive hotel sales through outbound calls, promotions, and relationship building with existing accounts. You will contribute to the sales plan by developing new ideas and skills to reach targets.

The role includes maintaining accounts, preparing daily/weekly telemarketing reports, prioritizing key clients, and following up with calls to close backlogs.

Qualifications

• 1. Experience in sales and telemarketing is preferred.
• 2. Strong communication and interpersonal skills.
• 3. Ability to analyze market trends and competition.
• 4. Proactive in developing new ideas and approaches to achieve targets.
• 5. Familiarity with hotel products and services advantageous.
• 6. Customer service-oriented with the ability to maintain relationships.
• 7. Adept at preparing reports and presenting findings.
• 8. Effective prioritization of accounts and timely follow-ups.
• 9. Confidence in persuasive selling and closing deals.
• 10. Up-to-date knowledge of market happenings and opportunities.
• 11. Professional written and verbal communication with clients.
• 12. Reacts quickly to information and informs superiors as needed.
• 13. Willingness to take on additional duties as assigned.

Responsibilities

• 1. To carry out all duties in selling , marketing and promoting the hotel via telemarketing
• 2. To maintain existing accounts and service them from time to time
• 3. To achieve goals as per set in sales plan by developing new ideas and skills
• 4. Maintain a familiarity and analyze competition subject to room occupancy and banquet sales
• 5. To executes sales target through telemarketing as per guidance and directions set by Sales Manager
• 6. Preparation of daily and weekly reports based on telemarketing for review
• 7. Establishes priority accounts and follow-up closely with telephone calls and clear all backlog cases
• 8. Concentrate on opportunity for creative selling through market research
• 9. Entertains clients solicited from telemarketing as directed
• 10. Strong knowledge in sales and aware of the latest happening in market place
• 11. Maintain up-to-date level of professional communication and public relations with existing and new accounts via telephone
• 12. Prompt in reacting and informing superiors of outside information
• 13. Any other duties that maybe assigned to you from time to time / or as and when required.

Job description

1. To carry out all duties in selling , marketing and promoting the hotel via telemarketing

2. To maintain existing accounts and service them from time to time

3. To achieve goals as per set in sales plan by developing new ideas and skills

4. Maintain a familiarity and analyze competition subject to room occupancy and banquet sales

5. To executes sales target through telemarketing as per guidance and directions set by Sales Manager

6. Preparation of daily and weekly reports based on telemarketing for review

7. Establishes priority accounts and follow-up closely with telephone calls and clear all backlog cases

8. Concentrate on opportunity for creative selling through market research

9. Entertains clients solicited from telemarketing as directed

10. Strong knowledge in sales and aware of the latest happening in market place

11. Maintain up-to-date level of professional communication and public relations with existing and new accounts via telephone

12. Prompt in reacting and informing superiors of outside information

13. Any other duties that maybe assigned to you from time to time / or as and when required.