Sales Executive

Acestahl Engineering; Rawang; On-site; MYR 33,000 - 67,000; Full time

Job summary

Acestahl Engineering Sdn Bhd is seeking a Customer Sales & Service representative to engage with clients, provide product information, and handle inquiries. The role focuses on delivering excellent service and driving monthly sales targets while maintaining clear records and fostering client relationships.

Ideal candidates have Mandarin communication ability, strong interpersonal skills, and a proactive, team-oriented mindset in a fast-paced industrial environment in Malaysia.

Qualifications

• Must speak and read Mandarin to communicate with China-based customers.
• Sales experience is a plus, but candidates with no prior experience are welcome to apply.
• Strong communication and interpersonal skills.
• Patient, professional, and dedicated to providing excellent customer service.
• Self-motivated, target-driven, and able to thrive in a fast-paced environment.
• Basic computer skills to manage sales activities and records.

Responsibilities

• Engage with customers via phone, email, and messaging to provide product information and assistance.
• Address customer inquiries, complaints, and service requests promptly and professionally.
• Suggest suitable products and services based on customer needs to drive sales.
• Work towards monthly sales targets and support the overall team performance.
• Keep accurate records of customer interactions and sales activities.
• Develop and strengthen customer relationships to encourage repeat business.
• Work closely with internal teams to ensure smooth order processing and after-sales service.

Skills

Mandarin fluency

Sales experience

Communication skills

Customer focus

Target-driven

Basic computer skills

Job description

Acestahl Engineering Sdn Bhd is a heavy-industry engineering and manufacturing company focusing on industrial equipment, fabrication, and related services. The company serves multiple sectors including steel processing, oil & gas, energy & power, automotive, and more.

Job Responsibilities

• Communicate with customers: Engage with customers via phone, email, and messaging platforms to provide product information and assistance.
• Handle inquiries: Address customer inquiries, complaints, and service requests promptly and professionally.
• Recommend products: Suggest suitable products and services based on customer needs to drive sales.
• Achieve sales targets: Work towards monthly sales goals and support the overall team performance.
• Maintain records: Keep accurate records of customer interactions and sales activities.
• Build relationships: Develop and strengthen customer relationships to encourage repeat business.
• Coordinate with teams: Work closely with internal teams to ensure smooth order processing and after-sales service.

Job Requirements

• Language proficiency: Able to speak and read Mandarin to effectively communicate with China-based customers.
• Sales experience: Experience in sales or customer service is a plus, but candidates with no prior experience are welcomed to apply.
• Communication skills: Strong communication and interpersonal skills to interact with customers and team members.
• Customer focus: Patient, professional, and dedicated to providing excellent customer service.
• Motivation: Self-motivated, target-driven, and able to thrive in a fast-paced environment.
• Technical skills: Basic computer skills to manage sales activities and records.

• Our client offers an attractive remuneration package and other benefits, such as: