Sales Executive

Springtime Global Distribution Sdn Bhd; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Job summary

Springtime Global Distribution Sdn Bhd in Malaysia is seeking a proactive Sales and Business Development professional to identify potential customers, build a pipeline, and drive revenue in the vape sector.

You will manage client relationships, provide product knowledge, hit sales targets, conduct market research, and collaborate with marketing and product teams to expand our dealer network. Travel to meet clients is required; growth opportunities exist in a dynamic market.

Qualifications

• Bachelor's degree preferred in business/marketing or related field.
• Proven sales experience, preferably in vape or related field.
• Strong knowledge of vape products and accessories.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to work independently and in a team.
• Well-organized with good time management and travel readiness.

Responsibilities

• Identify potential customers and sales opportunities in the vape industry.
• Develop and maintain a pipeline of prospective clients.
• Build and maintain relationships with existing clients and dealers.
• Provide product information, pricing, and support; handle inquiries and complaints.
• Meet sales targets and report performance; conduct market research.
• Coordinate with sales support to process orders and deliveries.

Skills

Sales experience

E-cigarettes knowledge

Communication

Negotiation

Interpersonal skills

Time management

Travel willingness

Team player

Sales tools

Education

Bachelor's degree in business/marketing

Tools

CRM tools

Job description

1. Sales and Business Development
– Identify potential customers and sales opportunities within the vape industry. – Actively seek out new business through cold calls, networking, and market research. – Develop and maintain a pipeline of prospective clients. – Install relevant company Point of Sales material such as posters, calendars, A3sizemenucard and etc

2. Client Relationship Management
– Build and maintain strong relationships with existing clients to ensure their ongoing satisfaction.
– Address client inquiries and provide product information, pricing, and support as needed.
– Respond to and resolve customer complaints or concerns in a professional and timely manner.
– Maintain and improve our current relationship with all our existing dealers during normal visit or service visit.

3. Product Knowledge
– Provide training to our dealers / their staffs regarding product knowledge, product authentication, and warranty acceptance and claim procedures.
– Stay up to date with the latest trends and developments in the vape industry.
– Maintain in-depth knowledge of the company’s vape product offerings and their features.
– Be prepared to answer questions and provide guidance on product selection.

4. Sales Targets
– Set and work towards sales targets and objectives established by the company.
– Monitor and report on sales performance, making necessary adjustments to achieve or exceed targets.

5. Market Research
– Stay informed about competitors and market conditions.
– Collect and analyze market data to identify opportunities and threats.
– Provide feedback to the marketing and product development teams.

6. Sales Support
– Arrange and display company products in the Led Lightbox in accordance with company guidelines
– Collect and return warranty to the said dealers
– Using business tracker to submit weekly report to the company
– Attend weekly company meeting together with the team lead to raise issues and problems during service
– Collaborate with the sales support team to ensure orders are processed and delivered efficiently

Qualifications/Required Skills :
– A bachelor’s degree in business, marketing, or a related field is often preferred, but relevant sales experience can be equally valuable. – Proven sales experience, preferably in the E-cigarettes industry or a related field. – Strong understanding of vape products and accessories. – Excellent communication, negotiation, and interpersonal skills. – Ability to work independently and as part of a team. – Strong organizational and time management skills. – Willingness to travel to meet with clients as needed. – Proficiency in using sales management tools/report.

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