Sales Executive

Fraser & Neave Holdings Bhd (F&N); Johor Bahru; On-site; MYR 120,000 - 180,000; Full time

Benefits offered by this job

Health & Wellness

Flexible working arrangements

Performance incentives

Career development

Great perks

Job summary

Fraser & Neave Holdings Bhd (F&N) in Malaysia seeks an experienced professional to drive customer acquisition and sales for Food Services, managing key relationships and delivering growth across the region.

You will collaborate with Regions, Marketing, Finance, Logistics and Technical teams, build relationships with chefs and foodservice managers, and analyze market trends to sharpen our competitive edge while delivering excellent customer experience.

Qualifications

• Diploma or Bachelor’s degree in Business, Marketing, Hospitality Management or related field.
• Minimum 5 years of experience in customer acquisition, sales or business development.
• Proven track record of achieving and exceeding sales targets.
• Excellent communication, negotiation and presentation skills.
• Results-oriented with a passion for driving business growth.
• Strong understanding of hospitality industry dynamics.
• Good data analytics for budgeting and forecasting, driving growth.
• Ability to think strategically and execute tactically.
• Familiarity with CRM software (PowerBI) and MS Office.

Responsibilities

• Identify new business opportunities within the channel nationwide using market research and data analytics.
• Develop and manage a pipeline of prospective clients for consistent new business.
• Propose, manage and execute terms and conditions of Food Services and Business contracts.
• Collaborate with Regions, Marketing, Finance, Logistics and Technical teams.
• Build and maintain relationships with chefs, restaurateurs, and foodservice managers.
• Conduct regular meetings and presentations to showcase products/services.
• Ensure excellent customer experience throughout acquisition processes.
• Establish insights from industry influencers and promote offerings.
• Analyze market trends, competitor activities and customer preferences.
• Provide recommendations to enhance product offerings and positioning.
• Monitor acquisition metrics and adjust strategies to meet targets.
• Manage order processing, forecast and account aging.
• Initiate, execute, and evaluate promotional initiatives within DME allocation.

Skills

Customer acquisition

Sales

Business development

Communication

Negotiation

Presentation

Data analytics

Strategic thinking

CRM software

PowerBI

Education

Diploma or Bachelor’s degree in Business, Marketing, Hospitality Management, or related field

Tools

PowerBI

MS Office

Job description

Join F&N, a dynamic Asian conglomerate known for iconic brands like 100plus. Be part of our growth journey in food and beverages. Embrace innovation and sustainability, bringing your skills in marketing, operations, or strategic management to make a meaningful impact. Shape the future of consumer goods with us!

In this full-time position, you will be responsible for managing and developing key customer relationships, driving sales growth and ensuring the successful delivery of our products and services.

Responsibilities

• Identify new business opportunity within the channel nationwide, leveraging market research and data analytics.
• Develop and manage a pipeline of prospective clients, ensuring a consistent flow of new business opportunities.
• Proposing, managing and executing the terms and conditions of Food Services and Business contracts.
• Work closely on collaboration, support and alignment from various department stakeholders including Regions, Marketing, Finance, Logistic and Technical.
• Build and maintain strong relationship with key decision makers within the Food Services sector. Conduct regular meeting and presentations to showcase our products/services and understand customer needs.
• Ensure excellent customer experience throughout the acquisition processes and beyond.
• Establish and maintain relationships with chefs, restaurateurs, foodservice managers, and other influencers within the industry. Leverage this connection to gather insights, identify trends, and promote our offerings.
• Conduct market analysis to stay abreast of industry trends, competitor activities, and customer preferences.
• Provide insights and recommendations to enhance our product offerings and competitive positioning.
• Monitor and report on acquisition metrics, adjusting strategies as necessary to achieve targets.
• Manage order processing, forecast, and account aging.
• Initiate, execute, and evaluate all promotional initiatives within DME allocation.

Qualifications

• At least Diploma or Bachelor’s degree in Business, Marketing, Hospitality Management, or a related field
• Minimum 5 years of experience in customer acquisition, sales, or business development, preferable within the Food Services sector.
• Proven track record of achieving and exceeding sales targets.
• Excellent communication, negotiation, and presentation skills.
• Results-oriented with a passion for driving business growth.
• Strong understanding of the hospitality industry and its dynamics.
• Good data analytical skills to execute precise budgeting and forecasting, driving accurate projections and strategic business growth.
• Ability to think strategically and execute tactically.
• Ability to thrive in a fast-paced, dynamic environment and adapt to changing market conditions.
• Familiarity with CRM software (PowerBI) and MS Office (Excel, Word, PowerPoint)

What we offer?

• Health & Wellness: Health care coverage designed for the mind and body.
• Comprehensive medical, insurance, or social security coverage.
• Engaging activities and recognition programs.
• Strong learning and development plans for your career growth.
• Flexible working arrangements.
• Attractive remuneration, great perks, and performance incentives.