Manager, Key Account

Fraser & Neave Holdings Bhd (F&N); Shah Alam; On-site; MYR 90,000 - 130,000; Full time

Benefits offered by this job

Health coverage

Medical, insurance, or social security

Recognition programs

Career growth

Flexible working

Remuneration & incentives

Job summary

Fraser & Neave Holdings Bhd (F&N) in Shah Alam, Selangor, is seeking a seasoned account manager to cultivate key customer relationships, drive sales growth, and ensure seamless delivery of products and services across major accounts.

You will develop strategic account plans, negotiate profitable contracts, and mentor junior team members while collaborating with cross-functional teams to meet targets and strengthen market share in the FMCG sector.

Qualifications

• Minimum 5 years of experience in account management or key account sales in FMCG.
• Proven track record of building and maintaining long-term relationships with key customers.
• Excellent negotiation and commercial acumen.
• Strong analytical and problem-solving skills.
• Effective communication and presentation skills.
• Proficient in Bahasa Malaysia and English.
• Degree in Business, Marketing or related field.

Responsibilities

• Cultivate and maintain strong relationships with key customers to understand needs and deliver tailored solutions.
• Develop and execute strategic account plans to achieve sales targets and grow market share.
• Negotiate and secure profitable sales contracts with key accounts.
• Deliver Sales & Profit targets for assigned accounts.
• Manage centralized DC ordering, promotions & stock alignment.
• Leveraged Nielsen & Kantar data to drive National Chains commercial strategies.
• Collaborate cross-functionally to ensure seamless order fulfilment and exceptional customer service.
• Monitor and analyse account performance, identifying opportunities for growth and continuous improvement.
• Represent F&N at client meetings, industry events and other customer-facing activities.
• Mentor and support more junior members of the sales team.

Skills

Account management

Negotiation

Analytical skills

Communication skills

Bahasa Malaysia

English

Presentation skills

Education

Bachelor's degree in Business/Marketing or related field

Job description

Join F&N, a dynamic Asian conglomerate known for iconic brands like 100plus. Be part of our growth journey in food and beverages. Embrace innovation and sustainability, bringing your skills in marketing, operations, or strategic management to make a meaningful impact. Shape the future of consumer goods with us!

In this full-time position based in Shah Alam, Selangor, you will be responsible for managing and developing key customer relationships, driving sales growth and ensuring the successful delivery of our products and services.

What you'll be doing

• Cultivate and maintain strong relationships with key customers to understand their needs and deliver tailored solutions
• Develop and execute strategic account plans to achieve sales targets and grow market share
• Negotiate and secure profitable sales contracts with key accounts
• Deliver Sales & Profit targets for assigned accounts
• Manage centralized DC ordering, promotions & stock alignment.
• Leveraged Nielsen & Kantar data to drive National Chains commercial strategies.
• Collaborate cross-functionally to ensure seamless order fulfilment and exceptional customer service
• Monitor and analyse account performance, identifying opportunities for growth and continuous improvement
• Represent F&N at client meetings, industry events and other customer-facing activities
• Mentor and support more junior members of the sales team

What you bring?

• Minimum 5 years of experience in account management or key account sales, preferably within the FMCG industry
• Proven track record of building and maintaining long-term relationships with key customers
• Excellent negotiation and commercial acumen, with the ability to secure profitable deals
• Strong analytical and problem-solving skills to identify growth opportunities and optimise account performance
• Effective communication and presentation skills to liaise with senior stakeholders
• Proficient in Bahasa Malaysia and English, both written and verbal
• Degree in Business, Marketing or a related field

What we offer?

• Health & Wellness: Health care coverage designed for the mind and body.
• Comprehensive medical, insurance, or social security coverage.
• Engaging activities and recognition programs.
• Strong learning and development plans for your career growth.
• Flexible working arrangements.
• Attractive remuneration, great perks, and performance incentives.