SALES EXEC

BBT HOTEL SDN BHD; Klang City, Port Klang; On-site; MYR 48,000 - 72,000; Full time

Benefits offered by this job

Competitive salary packages

Career development opportunities

Performance-based incentives

Health and wellness benefits

Collaborative workplace culture

Job summary

BBT Hotel SDN BHD in Klang, Selangor is seeking a driven Sales Executive to join our sales team. This full‑time role focuses on identifying new business opportunities, building strong client relationships and closing hotel sales across corporate, travel and events segments.

The ideal candidate will have proven sales experience, excellent communication and negotiation skills, and familiarity with CRM systems. English fluency is essential; Malay or Mandarin proficiency is a plus.

Qualifications

• Minimum track record in sales, preferably hospitality, travel or events.
• Strong ability to build rapport with clients at all levels.
• Experience with proposals, presentations and closing deals.

Responsibilities

• Identify and pursue new sales opportunities in the local market, including corporate clients.
• Develop and maintain relationships with clients to drive repeat business.
• Prepare persuasive sales proposals and client presentations.
• Negotiate terms and pricing to hit sales targets and profitability.
• Maintain accurate records of sales activities in the CRM.
• Collaborate with marketing and operations to ensure seamless service delivery.
• Monitor market trends and competitor activity to identify opportunities.
• Aim to achieve monthly and quarterly sales targets.
• Provide feedback on client needs and market demands to management.

Skills

Sales experience

CRM proficiency

Communication skills

Negotiation

Teamwork

English fluency

Education

Bachelor’s degree in Business/Hospitality/Marketing

Tools

CRM systems

MS Office

Job description

About the role

We are seeking a dynamic and ambitious Sales Executive to join the sales team at BBT Hotel SDN BHD. This is a full-time position based in Klang, Selangor. As a Sales Executive, you will play a crucial role in driving revenue growth and expanding our client base. You will be responsible for identifying new business opportunities, building strong relationships with clients, and closing sales deals that contribute directly to the hotel's commercial success. This role is essential to our business strategy and offers the opportunity to make a tangible impact on the company's growth trajectory.

Key responsibilities

• Identify, prospect and pursue new sales opportunities within the local market, including corporate clients, travel agencies, event organisers and group bookings
• Develop and maintain strong relationships with existing and potential clients to ensure customer satisfaction and repeat business
• Prepare and deliver persuasive sales proposals and presentations tailored to client needs
• Negotiate contract terms and pricing to achieve sales targets whilst maintaining profitability
• Maintain accurate records of all sales activities, client interactions and transaction details in the company's CRM system
• Collaborate with the marketing and operations teams to ensure seamless service delivery and client satisfaction
• Monitor market trends and competitor activity to identify opportunities and stay ahead of the competition
• Achieve and exceed monthly and quarterly sales targets as set by management
• Provide feedback to management regarding client needs, market demands and potential service improvements

What we're looking for

• Proven track record of success in a sales role, preferably within the hospitality, travel or events industry
• Strong communication and interpersonal skills with the ability to build rapport with clients at all levels
• Excellent negotiation and closing skills with a results-driven approach to meeting and exceeding targets
• Proficiency with customer relationship management (CRM) systems and Microsoft Office applications
• Self-motivated and proactive with the ability to work independently and as part of a team
• Fluency in English; proficiency in Malay or Mandarin is highly advantageous
• Valid driving licence and own transport, as the role may require occasional site visits and client meetings
• Bachelor's degree in Business, Hospitality Management, Marketing or a related field, or equivalent sales experience
• Knowledge of the hotel industry, booking systems and hotel operations is beneficial

What we offer

At BBT Hotel SDN BHD, we are committed to providing a supportive and rewarding work environment that values our employees. We offer competitive salary packages commensurate with experience and performance. Our benefits include opportunities for career development and progression within the organisation, performance-based incentives and bonuses, comprehensive health and wellness support, and a collaborative workplace culture. We believe in investing in our team members and providing them with the tools and training needed to succeed in their roles. We also recognise the importance of work-life balance and strive to create an inclusive workplace where all employees can thrive.

About us

BBT Hotel SDN BHD is a leading hospitality company dedicated to providing exceptional service and memorable experiences to our guests. Based in Klang, Selangor, we operate modern hotel facilities that cater to both corporate and leisure travellers. Our mission is to deliver outstanding hospitality excellence whilst maintaining strong operational standards and customer satisfaction. We pride ourselves on our professional team, innovative approach to service delivery, and commitment to continuous improvement. As a growing organisation, we are looking for talented individuals who share our passion for excellence and are eager to contribute to our ongoing success.