Sales Engineer

ECOS LINK SOLUTIONS SDN BHD; Selangor; Hybrid; MYR 78,000 - 134,000; Full time

Job summary

ECOS LINK SOLUTIONS SDN BHD is seeking a Sales Engineer to identify customer needs, present technical solutions, and prepare proposals for environmental monitoring and process control systems. The role blends sales with technical support and requires collaboration with engineers to design optimal solutions.

The position is full-time and hybrid, based in Puncak Alam with some work-from-home flexibility, and involves travel to client sites as needed to maintain strong customer relationships.

Qualifications

• Strong sales engineering and technical support skills to explain complex monitoring systems.
• Sales and customer service skills to manage the sales cycle and client relationships.
• Clear communication, including technical writing and presentation to diverse stakeholders.
• Background in engineering or related technical field (Electrical, Instrumentation, Environmental, or Chemical).

Responsibilities

• Identify customer needs and present technical solutions for environmental monitoring and process control systems.
• Prepare proposals and coordinate product demonstrations, system integration discussions with engineering teams.
• Manage sales pipeline, follow up on leads, and provide technical support during and after implementation; maintain relationships.
• Conduct regular customer visits, participate in technical meetings, and report on sales activities and market feedback.

Skills

Sales engineering

Technical support

Communication skills

CRM proficiency

Education

Engineering or related technical field

Job description

Company Description ECOS LINK SOLUTIONS SDN BHD is a system integrator engineering company specializing in continuous environmental emission monitoring, including gas, dust, and opacity analyzers. The company also focuses on industrial effluent monitoring, industrial process control, and related software development. By integrating advanced monitoring technologies, ECOS LINK SOLUTIONS supports clients in improving environmental compliance and operational efficiency. Team members collaborate on technical solutions that help industries meet regulatory standards and maintain sustainable operations.
Role Description The Sales Engineer is a full-time, hybrid role based in Puncak Alam, with flexibility for some work-from-home arrangements. This role involves identifying customer needs, presenting technical solutions, and preparing proposals for environmental emission monitoring, industrial effluent monitoring, and process control systems. The Sales Engineer will conduct product demonstrations, support system integration discussions, and coordinate closely with engineering teams to ensure accurate solution design. Daily tasks include managing the sales pipeline, following up on leads, providing technical support during and after implementation, and maintaining strong customer relationships. The role also requires regular customer visits, participation in technical meetings, and timely reporting on sales activities and market feedback.
Qualifications

• Candidates should possess strong Sales Engineering and Technical Support skills, with the ability to understand and explain complex monitoring and process control systems.
• Candidates should possess solid Sales and Customer Service skills to manage the sales cycle, build long-term client relationships, and ensure high customer satisfaction.
• Candidates should possess effective Communication skills, including clear technical writing and confident presentation abilities for diverse stakeholders.
• Candidates should possess a background in engineering or a related technical field (e.g., Electrical, Instrumentation, Environmental, or Chemical Engineering) and familiarity with industrial monitoring or automation solutions.
• Candidates should possess good analytical and problem-solving abilities, proficiency with standard office and CRM software, and a willingness to travel to customer sites when required.
• Candidates should possess the ability to work both independently and collaboratively in a hybrid environment, with strong time management and organizational skills.