Sales Director

TIME dotCom Berhad; Shah Alam; On-site; MYR 300,000 - 600,000; Full time

Benefits offered by this job

Medical coverage

Wellness account

Employee assistance

Job summary

TIME dotCom Berhad is seeking a Sales Director reporting to the Head of ROW to drive revenue growth and manage high-value global carrier accounts across markets including the US, Europe, China, Korea, and Taiwan. The role requires aggressive business development, sophisticated contract negotiations, and leadership in account planning.

The candidate should excel at relationship building with senior executives, have deep telecom infrastructure knowledge, and be willing to travel regionally and

Qualifications

• Bachelor’s Degree or equivalent in Business, Engineering, Telecommunications, or related discipline.
• Minimum 5 years’ experience in carrier, wholesale, or large-scale enterprise telecommunications sales.
• Proven track record of achieving revenue growth and managing strategic accounts.

Responsibilities

• Strategic Account Management: Manage, retain, and grow key strategic carrier and wholesale accounts.
• Commercial Negotiation & Deal Closure: Lead end-to-end negotiations and closures while protecting margins.
• Account Planning: Develop roadmaps and customize solutions for client objectives.
• Relationship Building: Build and sustain relationships with senior stakeholders and C-level executives; travel regionally and internationally as needed.
• Business Development: Identify and secure new global accounts while expanding existing client portfolios.
• Pipeline Strategy: Plan targeted sales activities and maintain robust pipelines across designated regions.
• Service Excellence: Ensure timely delivery of solutions and address complex customer requests or issues.

Skills

Strategic account management

Commercial negotiation

Deal closure

Relationship building

Business development

Pipeline management

Communication

Education

Bachelor’s degree or equivalent

Job description

The position reports to the Head of ROW (Rest of the World).

Job Overview:

Reporting to the Head of ROW, the Sales Director acts as the primary strategic bridge between our high-value global clients and internal teams. This leadership role is accountable for driving revenue growth, managing complex regional carrier accounts (with a specific focus on markets such as US, Europe, China, Korea, and Taiwan), and executing high-level commercial negotiations. The ideal candidate combines a deep understanding of telecommunications infrastructure with aggressive business development skills to secure long-term partnerships and protect company margins.

• Strategic Account Management: Manage, retain, and aggressively grow key strategic carrier and wholesale accounts. Serve as the primary point of contact for all critical customer account management matters.
• Commercial Negotiation & Deal Closure: Lead end-to-end commercial negotiations. Ensure successful deal closures that meet sales quotas while strictly protecting business margins and long-term profitability.
• Account Planning: Drive comprehensive account planning and roadmap development to foster long-term partnerships. Prepare customized solutions tailored to specific client needs and objectives.
• Relationship Building: Establish and sustain strong, trusted relationships with senior stakeholders, key decision-makers, and C-level executives within client organizations. Willing and able to travel regionally and internationally as required to secure and manage key client relationships.
• Business Development: Identify and bring in new, high-value global accounts while simultaneously growing new business streams within the existing client portfolio.
• Pipeline Strategy: Plan and execute targeted sales activities and robust pipeline management to strategize deal closures across designated regions (e.g., US, Europe, China, Korean, and Taiwan Carriers).
• Service Excellence: Ensure the timely and successful delivery of solutions. Act as the ultimate escalation point to address and resolve complex customer complaints or service requests.

To be considered, you’ll need:

• Education: Bachelor’s Degree or equivalent in Business, Engineering, Telecommunications, or a related discipline.
• Experience: Minimum 5 years’ experience and proven track record of success in carrier, wholesale, or large-scale enterprise telecommunications sales.

Skills:

• Experience in independently managing and scaling regional or global strategic accounts.
• Solid understanding of telecommunications products, networks, and underlying infrastructure.
• Exceptional negotiation, problem-solving, and deal-closing skills, with a demonstrated ability to navigate complex contractual agreements.

Our Commitment to You

At Time, we believe great work deserves great support. Here’s what you can look forward to when you join us:

• Comprehensive medical coverage for you and your immediate family, including outpatient care, hospitalisation, dental and optical benefits.
• Wellness support with an annual spending account for health-related needs, alternative treatments, or even paid-up premiums for personal insurance.
• Employee assistance during life’s big moments, from celebrations to times of bereavement.
• Learning & growth opportunities through dedicated time for learning, access to LinkedIn Learning and rewards for upskilling.
• Cash rewards for recognised certifications and full reimbursement for up to two approved professional memberships each year.

*Only shortlisted candidates will be notified.