Sales Development Associate - Advisor (Renewals & Growth)

Convergys; Kuala Lumpur; On-site; MYR 39,000 - 73,000; Full time

Job summary

Concentrix is hiring an Associate, Sales Development (Advisor) - Korean Job Description in Kuala Lumpur. This role focuses on articulating product value to customers, achieving renewals and upsell opportunities, and maintaining accurate forecasts within a high-volume outbound environment.

The position requires strong product knowledge, CRM discipline, and teamwork under a Sales Manager, with English and Korean language proficiency essential for engaging customers and prospects.

Qualifications

• Language proficiency in English and Korean is required.

Responsibilities

• Articulate the value of products or services to customers.
• Sell renewals/services within a dedicated territory to hit revenue-based quotas, with potential upsell opportunities.
• Provide accurate weekly/monthly/ quarterly sales forecasts.
• Master product knowledge and technical understanding to assess client requirements.
• Address customer concerns/roadblocks hindering satisfaction or usage.
• Manage competitive pressures and objections to retain customers or win new ones.
• Handle a high volume of customer contacts via phone and email daily; mostly outbound.
• Collaborate with team and management to ensure professional experiences in all interactions.
• Maintain CRM to capture relevant data.
• Undertake sales motions including lead qualification, lead conversion, health checks, and renewing contracts.
• Report to a Sales Manager.

Job description

Concentrix is hiring an Associate, Sales Development (Advisor) - Korean Job Description in Kuala Lumpur. This role focuses on articulating product value to customers, achieving renewals and upsell opportunities, and maintaining accurate forecasts within a high-volume outbound environment.

The position requires strong product knowledge, CRM discipline, and teamwork under a Sales Manager, with English and Korean language proficiency essential for engaging customers and prospects.