Sales Coordinator/ Sales Support Executive

Jobstreet Malaysia; Selangor; On-site; MYR 33,000 - 67,000; Full time

Job summary

Jora Malaysia is seeking a detail‑oriented Sales Support Coordinator to provide comprehensive administrative and operational support to the Sales Team. You will prepare cost estimates, quotations, and commercial proposals, and coordinate with multiple departments to keep projects progressing on schedule.

You will manage sales orders, maintain databases, and liaise with clients on quotes, POs, and delivery timelines. Strong MS Office skills and teamwork are essential in a fast-paced environment.

Qualifications

• Diploma or Bachelor’s degree in Business Administration, Marketing, or related field.
• Experience in a sales support or coordination role is preferred.
• Strong organizational and multitasking abilities.
• Excellent communication and interpersonal skills.
• High attention to detail and accuracy.
• Proficient in Microsoft Office (Excel, Word, PowerPoint).
• Ability to work independently and as part of a team.
• Experience in project coordination or tender processes.
• Ability to handle multiple projects in a fast-paced environment.

Responsibilities

• Provide administrative and operational support to the Sales Team.
• Prepare cost estimates, quotations, and commercial proposals.
• Coordinate with Design, Project, Production, Purchasing, and Logistics to progress projects on time.
• Process and manage Sales Orders, ensuring accuracy in specs, pricing, and delivery info.
• Maintain customer databases, sales records, and project documentation.
• Liaise with clients on quotations, POs, documentation, and delivery schedules.
• Assist Sales Team in coordinating meetings, site visits, and presentations.
• Coordinate with suppliers for costing, materials, lead times for quotations.
• Prepare COO documentation and handle applicable FTA applications.
• Coordinate shipment bookings and liaise with freight forwarders.
• Prepare shipping, export, and customs documentation.
• Support sales reports, project updates, costing analyses, and mgmt reports.
• Assist with tender submissions and general office administration.

Skills

Organizational skills

Multitasking

Communication

Interpersonal skills

Attention to detail

Teamwork

Independent worker

Tender processes

Project coordination

Education

Business Admin / Marketing

Tools

Microsoft Office

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Provide comprehensive administrative and operational support to the Sales Team to ensure smooth and efficient day-to-day sales activities.

Prepare cost estimates, quotations, and commercial proposals based on project requirements, supplier costs, and internal pricing guidelines.

Coordinate with internal departments, including Design, Project, Production, Purchasing, and Logistics, to ensure projects progress according to agreed requirements and timelines.

Process and manage Sales Orders (SO), ensuring all product specifications, quantities, pricing, delivery requirements, and customer information are accurate and properly recorded in the system.

Maintain and update customer databases, sales records, project information, quotations, orders, and other relevant documentation.

Liaise with clients on quotations, purchase orders, documentation, delivery schedules, project updates, and other sales-related matters.

Assist the Sales Team in coordinating client meetings, site visits, presentations, project discussions, and follow-up activities.

Coordinate with suppliers and subcontractors to obtain costing, material prices, lead times, and other information required for quotation preparation.

Follow up with suppliers and internal departments to ensure costing and project information are received accurately and on time.

Prepare and coordinate Certificate of Origin (COO) documentation and handle applications under relevant Free Trade Agreements (FTA) where applicable.

Coordinate shipment bookings, liaise with freight forwarders and logistics providers, and monitor shipment and delivery status.

Prepare and maintain relevant shipping, export, customs, and project documentation as required.

Assist in monitoring quotation, order, production, and delivery status and follow up with relevant parties to ensure deadlines are met.

Support the preparation of sales reports, project updates, costing analysis, and other management reports when required.

Ensure proper filing and documentation of sales-related records for easy reference and audit purposes.

Assist with tender submissions, project costing, and other sales-related documentation where required.

Perform general office administration and undertake other ad-hoc duties and responsibilities as assigned by the Sales Manager or Management.

Requirements

• Diploma or Bachelor’s degree in Business Administration, Marketing, or related field
• Proven experience in a sales support or coordination role is preferred
• Strong organizational and multitasking skills
• Good communication and interpersonal skills
• High attention to detail and accuracy
• Proficient in Microsoft Office (Excel, Word, PowerPoint)
• Ability to work independently and as part of a team
• Experience in project coordination or tender processes
• Ability to handle multiple projects in a fast-paced environment