Sales Coordinator (FMCG)

Tian An Trading Sdn Bhd; Puchong; On-site; MYR 33,000 - 45,000; Full time

Benefits offered by this job

Annual leave

Performance bonus

Team building activities

Employee discounts

Job summary

Tian An Trading Sdn Bhd in Subang Jaya, Selangor, is seeking a proactive Sales Coordinator (FMCG) to support the sales team with admin tasks, order processing, and CRM management. The role involves coordinating with internal departments, managing customer relations and databases, and ensuring accurate documentation to drive smooth operations and strong service delivery.

Responsibilities include processing orders, liaising with sales reps and customers, maintaining databases, generating reports,

Qualifications

• Experience in sales administration, client support or similar administrative role.
• Strong organisational skills with the ability to manage multiple tasks and priorities.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office Suite and experience with CRM systems or sales management software.
• Meticulous attention to detail and commitment to accuracy in documentation and data entry.

Responsibilities

• Processing and managing customer orders, quotations and sales documentation with accuracy and efficiency
• Coordinating sales activities and liaising between sales representatives, head of sales, internal departments and occasionally with customers
• Maintaining comprehensive customer databases and updating records to ensure information accuracy
• Handling customer inquiries and providing responsive support to resolve issues promptly
• Preparing sales reports, performance analytics and market-related documentation
• Scheduling meetings, site visits and product demonstrations for the sales team
• Monitoring inventory levels and coordinating with the warehouse team on stock requirements
• Supporting the development and implementation of sales initiatives and promotional campaigns
• Maintaining organized filing systems and ensuring compliance with company procedures and documentation standards

Skills

Customer Service

CRM Systems

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Data Entry

Inventory Management

Communication

Tools

CRM software

Microsoft Office

Job description

• Run sales admin: process orders/docs, update databases, manage customer relations, coordinate teams.
• Ensure smooth sales ops and strong service delivery!

RM 3000 - RM 4000

Proactive and organized Sales Coordinator (FMCG) based in Subang Jaya, Selangor. Full-time role supporting the sales team by managing administrative tasks, processing orders and documentation, maintaining customer relationships and databases, coordinating with internal departments and supporting sales initiatives to ensure smooth operations and strong service delivery.

Job Requirements

Responsibilities:

• Processing and managing customer orders, quotations and sales documentation with accuracy and efficiency
• Coordinating sales activities and liaising between sales representatives, head of sales, internal departments and occasionally with customers
• Maintaining comprehensive customer databases and updating records to ensure information accuracy
• Handling customer inquiries and providing responsive support to resolve issues promptly
• Preparing sales reports, performance analytics and market-related documentation
• Scheduling meetings, site visits and product demonstrations for the sales team
• Monitoring inventory levels and coordinating with the warehouse team on stock requirements
• Supporting the development and implementation of sales initiatives and promotional campaigns
• Maintaining organized filing systems and ensuring compliance with company procedures and documentation standards

Qualifications:

• Proven experience in sales administration, client support or similar administrative role, preferably within the FMCG industry
• Strong organisational skills with the ability to manage multiple tasks and priorities effectively
• Excellent written and verbal communication skills
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and experience with CRM systems or sales management software
• Meticulous attention to detail and commitment to accuracy in documentation and data entry
• Ability to work independently and as part of a team
• Customer service-oriented mindset with a genuine interest in supporting sales objectives
• Knowledge of FMCG products, distribution channels or customer management practices is advantageous
• Flexibility and adaptability to changing priorities in a fast-paced working environment

Skills

Customer Service

CRM Systems

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Data Entry

Inventory Management

Communication

Company Benefits

Leave benefits

Additional Annual Leave/Paid LeaveAdditional public holidays

Bonus (Annual or Performance Bonus Allowance)

Team building activitiesEmployee discounts

At Tian An Trading Sdn Bhd, we power brands forward.As a fast-growing FMCG importer and distributor in Malaysia, we connect high-demand international food and beverage brands with retailers and consumers nationwide. From trending Asian snacks to premium frozen and ambient products, we bring innovation, quality, and market agility into every partnership.Our strength lies in more than distribution — we deliver market...