Sales Coordinator cum Admin Support

Prestar Marketing Sdn Bhd; Shah Alam; On-site; MYR 39,000 - 56,000; Full time

Job summary

PRESTAR RESOURCES BERHAD is seeking a proactive Indoor Sales Administrator to support the Sales team. You will handle customer enquiries, quotations, sales orders and order-related documentation, coordinating with Procurement, Warehouse, Logistics and Finance to ensure smooth order fulfilment.

The ideal candidate holds a Diploma in Business Administration or related field, with 2–3 years’ experience in sales coordination or customer service, and proficiency in Microsoft Office.

Qualifications

• Diploma in Business Administration, Business Management, Sales & Marketing or related field.
• Minimum 2–3 years’ experience in Sales Coordination, Sales Administration, Customer Service or related role.
• Experience in quotation, Sales Order processing, CRM/ERP and sales documentation preferred.
• Proficient in Microsoft Office, especially Excel and Word.
• Required language: BM / English / Mandarin; Mandarin-speaking communication with suppliers is required.
• Knowledge of ISO 9001, tender documentation or process improvement is an added advantage.

Responsibilities

• Manage customer enquiries, quotations, sales orders and order-related documentation.
• Provide sales support and coordinate product availability, pricing and delivery information.
• Maintain accurate CRM/ERP records and prepare regular sales reports.
• Coordinate with Sales, Procurement, Warehouse, Logistics, Finance and After-Sales to ensure smooth order fulfilment.
• Monitor quotations, outstanding orders, stock and delivery status, and follow up on pending matters.
• Handle customer complaints, warranty, service and product-return coordination.
• Assist with tender/project documentation and submission requirements.
• Provide general administrative support to the Sales Department.
• Support ISO, audit, compliance and process improvement activities.

Skills

Microsoft Office

Mandarin communication

Education

Diploma in Business Administration/Management/Sales & Marketing

Tools

CRM/ERP

Job description

Requirement

Diploma in Business Administration, Business Management, Sales & Marketing or related field.

Minimum 2–3 years’ experience in Sales Coordination, Sales Administration, Customer Service or related role.

Experience in quotation, Sales Order processing, CRM/ERP and sales documentation preferred.

Proficient in Microsoft Office, especially Excel and Word.

Required language : BM / English / Mandarin

We are looking for Mandarin-speaking candidate to communicate with Mandarin-speaking suppliers.

Knowledge of ISO 9001, tender documentation or process improvement is an added advantage.

Job Coverage

Responsibilities

Manage customer enquiries, quotations, sales orders and order-related documentation.

Provide sales support and coordinate product availability, pricing and delivery information.

Maintain accurate CRM/ERP records and prepare regular sales reports.

Coordinate with Sales, Procurement, Warehouse, Logistics, Finance and After-Sales to ensure smooth order fulfilment.

Monitor quotations, outstanding orders, stock and delivery status, and follow up on pending matters.

Handle customer complaints, warranty, service and product-return coordination.

Assist with tender/project documentation and submission requirements.

Provide general administrative support to the Sales Department.

Support ISO, audit, compliance and process improvement activities.

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Your application will include the following questions:

• What's your expected monthly basic salary?
• How many years' experience do you have as an Indoor Sales Administrator?
• How would you rate your Mandarin language skills?

Advertising, Marketing & Communications Services 11-50 employees

PRESTAR RESOURCES BERHAD (PRB), was incorporated under Malaysian Companies Act 1965 on 12 July 1984 under the name of Prestar Industries Sdn Bhd as a private company. It was subsequently converted into a Public Limited Company on 27 June 1994 and was listed on the Second Board of BURSA Malaysia on 20 September 1995. On 1 October 2003, PRB was successfully transferred its listing status to the Main Board of Bursa Malaysia. PRB is principally an investment holding company with subsidiary companies mainly engaged in the steel-processing & steel-products manufacturing activities with factories in Malaysia & Vietnam. PRB started its manufacturing activities in 1984 involved in the manufacturing of Wheelbarrows, Hand Trucks, Castors & Platform Truck and etc. After its successful Public Listing in 1995, PRB had gradually diversified and expanded by moving upstream into reprocessing of steel mother coils into slitted coils / sheets (Coil Center) for the supply to Automotive, Electrical & Electronic industries. This Coil Center is a joint-venture between PRB and POSCO, the world third largest steel mill from Korea. Prestar Marketing is involved in the distribution of Builder's Hardware, Professional Hand Tools, MRO Chemical, Material Handling Equipment (MHE), Pallet Trucks, Stacker, Boltless Shelving, Racking Systems and Yale Truck.

PRESTAR RESOURCES BERHAD (PRB), was incorporated under Malaysian Companies Act 1965 on 12 July 1984 under the name of Prestar Industries Sdn Bhd as a private company. It was subsequently converted into a Public Limited Company on 27 June 1994 and was listed on the Second Board of BURSA Malaysia on 20 September 1995. On 1 October 2003, PRB was successfully transferred its listing status to the Main Board of Bursa Malaysia. PRB is principally an investment holding company with subsidiary companies mainly engaged in the steel-processing & steel-products manufacturing activities with factories in Malaysia & Vietnam. PRB started its manufacturing activities in 1984 involved in the manufacturing of Wheelbarrows, Hand Trucks, Castors & Platform Truck and etc. After its successful Public Listing in 1995, PRB had gradually diversified and expanded by moving upstream into reprocessing of steel mother coils into slitted coils / sheets (Coil Center) for the supply to Automotive, Electrical & Electronic industries. This Coil Center is a joint-venture between PRB and POSCO, the world third largest steel mill from Korea. Prestar Marketing is involved in the distribution of Builder's Hardware, Professional Hand Tools, MRO Chemical, Material Handling Equipment (MHE), Pallet Trucks, Stacker, Boltless Shelving, Racking Systems and Yale Truck.

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