Mandarin-Speaking Sales Coordinator

Prestar Marketing Sdn Bhd; Shah Alam; Sur place; MYR 39 000 - 56 000; Plein temps

Résumé du poste

PRESTAR RESOURCES BERHAD is seeking a proactive Indoor Sales Administrator to support the Sales team. You will handle customer enquiries, quotations, sales orders and order-related documentation, coordinating with Procurement, Warehouse, Logistics and Finance to ensure smooth order fulfilment.

The ideal candidate holds a Diploma in Business Administration or related field, with 2–3 years’ experience in sales coordination or customer service, and proficiency in Microsoft Office.

Qualifications

• Diploma in Business Administration, Business Management, Sales & Marketing or related field.
• Minimum 2–3 years’ experience in Sales Coordination, Sales Administration, Customer Service or related role.
• Experience in quotation, Sales Order processing, CRM/ERP and sales documentation preferred.
• Proficient in Microsoft Office, especially Excel and Word.
• Required language: BM / English / Mandarin; Mandarin-speaking communication with suppliers is required.
• Knowledge of ISO 9001, tender documentation or process improvement is an added advantage.

Responsabilités

• Manage customer enquiries, quotations, sales orders and order-related documentation.
• Provide sales support and coordinate product availability, pricing and delivery information.
• Maintain accurate CRM/ERP records and prepare regular sales reports.
• Coordinate with Sales, Procurement, Warehouse, Logistics, Finance and After-Sales to ensure smooth order fulfilment.
• Monitor quotations, outstanding orders, stock and delivery status, and follow up on pending matters.
• Handle customer complaints, warranty, service and product-return coordination.
• Assist with tender/project documentation and submission requirements.
• Provide general administrative support to the Sales Department.
• Support ISO, audit, compliance and process improvement activities.

Connaissances

Microsoft Office

Mandarin communication

Formation

Diploma in Business Administration/Management/Sales & Marketing

Outils

CRM/ERP

Description du poste

PRESTAR RESOURCES BERHAD is seeking a proactive Indoor Sales Administrator to support the Sales team. You will handle customer enquiries, quotations, sales orders and order-related documentation, coordinating with Procurement, Warehouse, Logistics and Finance to ensure smooth order fulfilment.

The ideal candidate holds a Diploma in Business Administration or related field, with 2–3 years’ experience in sales coordination or customer service, and proficiency in Microsoft Office.